16-04-13, 11:28 PM
(10-04-13, 08:13 PM)dickturpin link Wrote: but they are your tyres...why let them take them away until they had compensated you? I agree they need to investigate but not at your expense!Took legal advice about this and it turns out Michelin are perfectly within their rights to take them back for examination without compensating me. Went above the reps head and was met with the same response. So, have fitted some BT 023's and left them with the fitters along with a complaint form. Depending on the final outcome will determine whether I ever use Michelin again on any vehicle. So much for consumer rights.
