07-03-13, 01:41 PM
Went to my local Aldi yesterday and as per usual mooched around putting a few bits and bobs in my shopping bag. You mat recall that Aldi actively encouraged customers to bring their own bags and for many years did not provide baskets.
Anyhoo, as my bag got heavier I parked it on an empty shelf while I went off to get some milk.
Imagine my amusement to return and find the store security guard and one of the floor managers pulling items out of my bag?
I told them it was mine and they just emptied everything out and gave me my bag back saying I was no longer allowed to use my own shopping bags as they now provide baskets. My protestations that I had ALWAYS shopped this way at Aldi and had seen no notices informing me of change in policy were completely ignored.
It then appeared to me that they were actually accusing me of being a shoplifter otherwise they surely would have offered to get a basket for me and allow me to continue shopping. It also appears that the security guard must have been following me as this incident took place at the rear of the store and his post is at the front door.
Naturally I am seething at this treatment and my question is............. should I forget it and boycott Aldi or take my complaint further.
I cannot find an email address for Aldi Head office, so perhaps someone can help?
Anyhoo, as my bag got heavier I parked it on an empty shelf while I went off to get some milk.
Imagine my amusement to return and find the store security guard and one of the floor managers pulling items out of my bag?
I told them it was mine and they just emptied everything out and gave me my bag back saying I was no longer allowed to use my own shopping bags as they now provide baskets. My protestations that I had ALWAYS shopped this way at Aldi and had seen no notices informing me of change in policy were completely ignored.
It then appeared to me that they were actually accusing me of being a shoplifter otherwise they surely would have offered to get a basket for me and allow me to continue shopping. It also appears that the security guard must have been following me as this incident took place at the rear of the store and his post is at the front door.
Naturally I am seething at this treatment and my question is............. should I forget it and boycott Aldi or take my complaint further.
I cannot find an email address for Aldi Head office, so perhaps someone can help?
I used to not give a foc, then I discovered Red Bull and now I don't give a flying foc !!!