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Dirty RAC!
#61
Long & short.. kinda sorted.

Ive had everything sorted.

It only happened this past week or so and I avent been on here much to update you all.

Turned ou tin the end, the way to fix it was to obtain a copy of the RAC companies house report which listed all the directors.. the with a bit of spade work on the web, start calling them 7 or 8 times an HOUR.

..After a day and a half, they gave in and authorised it all just to get rid of me.

Surely it shouldn't have to be this hard?  Thankfully - I've got my bike back.. just in time to wrap it up and not ride ti for months!

Win some, loose some, want to attack some others with a cattle prod right
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#62
Got to admire your resolve Bennyboy. I imagine most of us would have given up and just moaned about it.

Good for you :thumbup
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#63
Hows it go '' speak to the organ grinder not the monkey'' well done.
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#64
Cheers folks.

To be honest, I was beginning to give up myself.. but without my bike, I can't get to work.. and I don't earn enough to be able to shell out better part of a grand to repair it.  Its one of those situations where you succeed or potentially end up out of a home.

Still, all sorted and I will (at some point) provide a lit of names, numbers, etc of people who are useful to shout at.

Ben
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#65
next step is to send all this info to the bike press, and see if they will also follow it through...its crazy to think you have to call directors of a company to get a result. Its certainly made me think twice of ever using RAC again. As it is, I dont , though did pay for years with them.I get breakdown cover through my insurance companies/ bank accounts...FWIW...just hope they dont send these contractors!
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#66
Well done Benny boy! That is what you might call determination!....lol. Its great to know that you got there in the end although the summer has long since buggered off.
Have a fantastic Christmas now mate!
Live life, Love life.
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#67
(18-12-12, 05:55 PM)BennyBoy link Wrote: Turned ou tin the end, the way to fix it was to obtain a copy of the RAC companies house report which listed all the directors.. the with a bit of spade work on the web, start calling them 7 or 8 times an HOUR.

I did exactly the same with yell0w pages, they made a c0ck up regarding charges and 2 years down the line tried it on for £4k, I got threats of court action and debt collectors they even offered a discount if I paid it now, I was getting no where fast with the staff and managers on the phone, and so took it upon myself to find the CEO and everyone under him, I sent them all several pages of my complaint and detailed emails, I had also recorded all conversations for my own purpose so that I could go over exactly what they had said and out the blue I got a call from the PA of the CEO and they agreed to cancel the £4k and gave me a years advertisements totalling £12k FOC and its not the 1st time I've been in dispute with a company and won. It's the best feeling ever be persistent .
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