Today's "What Gets My Goat" - NO POLITICS!

[red98]

[quote author=red98 link=topic=17546.msg292088#msg292088 date=1549564914]
The bill is £0.00 ....and £3.98 to send it too me , they have being trying to contact me it coia an old email address I stopped using 20 odd ish years ago....I got a letter a couple of weeks ago asking me to update my email so they could send me a bill for nothing and if I didnt they would send it by post and charge me postage ...I ignored it thinking they would spot their mistake but then got the bill....emailed them this morning but not heard anything yet , so they have my old email and address , keeping a close eye on my bank account , if they have my bank details I think they would of helped themselves by now but if they do take anything you can expect ww3 ..........tried phoning but all I get is a link to a text service .........TALKTALK ....the people who dont like to talk  :wall ..........now iam wound up again


:grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble

So it would appear this shit has been going on for many years now, you'd think they'd have resolved this by now.


https://conversation.which.co.uk/technol...customers/


I would be inclined to try and have an online chat with them, as long as you don't need passwords to get through to them.
And i would also contact your bank and tell them to block any activity from TalkTalk with a brief explanation why just to be safe.


https://conversation.which.co.uk/technol...customers/




I had a similar scenario the other day when i got a totally random text on my phone suddenly saying they will take money from my account each month for something i never knew about or even ordered?
Then they said text the word "STOP" to a phone number which was a premium rate number, so i was immediately fucked either way!
I did text STOP but also phoned my bank to make sure no Direct Debit's suddenly started without my knowledge, and my phone company said they couldn't do anything as it was a 3rd party source?
I must check and see if i ever did get charged for anything with that?
[/quote]






















thats Interesting DARRSI , thanks for taking the time searching and posting  :thumbup ......need to look Into this a bit more , never beena customer of TALKTALK but i was once with tiscalli , must be something like 20 ish years ago , got a confirmation email from TALKTALK saying my mail has been passed onto the complaints dept and It could take upto 3 days to get a reply , makes me think about what SHARPIE said about chasing them up and then being put at the back of the que ,
  targetting the elderly for a 2p bill is an absolute discrace , had simular trouble with my 85 year old dementure suffering mum a couple of months ago , started with a knock on her door , she lives on her own , 30 mins later shes signed up for £1800 worth of loft insulstion she dosnt need  , would of been nice meeting the lowlife so i could sort that one out face to face 
  that really did get my goat....... :grumble :grumble :grumble

[darrsi]

[quote author=darrsinto  link=intresopic=17546.msg292117#msg292117 date=1549607354]
[quote author=red98 link=topic=17546.msg292088#msg292088 date=1549564914]
The bill is £0.00 ....and £3.98 to send it too me , they have being trying to contact me it coia an old email address I stopped using 20 odd ish years ago....I got a letter a couple of weeks ago asking me to update my email so they could send me a bill for nothing and if I didnt they would send it by post and charge me postage ...I ignored it thinking they would spot their mistake but then got the bill....emailed them this morning but not heard anything yet , so they have my old email and address , keeping a close eye on my bank account , if they have my bank details I think they would of helped themselves by now but if they do take anything you can expect ww3 ..........tried phoning but all I get is a link to a text service .........TALKTALK ....the people who dont like to talk  :wall ..........now iam wound up again


:grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble

So it would appear this shit has been going on for many years now, you'd think they'd have resolved this by now.


https://conversation.which.co.uk/technol...customers/


I would be inclined to try and have an online chat with them, as long as you don't need passwords to get through to them.
And i would also contact your bank and tell them to block any activity from TalkTalk with a brief explanation why just to be safe.


https://conversation.which.co.uk/technol...customers/




I had a similar scenario the other day when i got a totally random text on my phone suddenly saying they will take money from my account each month for something i never knew about or even ordered?
Then they said text the word "STOP" to a phone number which was a premium rate number, so i was immediately fucked either way!
I did text STOP but also phoned my bank to make sure no Direct Debit's suddenly started without my knowledge, and my phone company said they couldn't do anything as it was a 3rd party source?
I must check and see if i ever did get charged for anything with that?
[/quote]






















thats Interesting DARRSI , thanks for taking the time searching and posting  :thumbup ......need to look Into this a bit more , never beena customer of TALKTALK but i was once with tiscalli , must be something like 20 ish years ago , got a confirmation email from TALKTALK saying my mail has been passed onto the complaints dept and It could take upto 3 days to get a reply , makes me think about what SHARPIE said about chasing them up and then being put at the back of the que ,
  targetting the elderly for a 2p bill is an absolute discrace , had simular trouble with my 85 year old dementure suffering mum a couple of months ago , started with a knock on her door , she lives on her own , 30 mins later shes signed up for £1800 worth of loft insulstion she dosnt need  , would of been nice meeting the lowlife so i could sort that one out face to face 
  that really did get my goat....... :grumble :grumble :grumble
[/quote]


Seems like you are most certainly not alone, if they can't locate an email address they convert you to paper billing by default, and i would hazard a guess that their system is to this day tied up in knots from a not very clean handover from Tiscali.
I reckon once you get to speak to the right person they will have dealt with this type of complaint before and will resolve it for you.
Use the online chat service to start with and simply make it clear that you're not a customer and need your name and address removed from their mailing list and any associative bills need to be quashed.
I don't think getting the hump with them will help in this particular case, it's just a matter of them clearing things up at their end so just give them all the details they need to sort things out.
How you want them to confirm things with you is another problem though, because i would begrudge giving them my current email address.
Maybe a text will do.  :lol


https://community.talktalk.co.uk/t5/Bill...-p/2202794

[fazersharp]

I had a similar scenario the other day when i got a totally random text on my phone suddenly saying they will take money from my account each month for something i never knew about or even ordered?
Then they said text the word "STOP" to a phone number which was a premium rate number, so i was immediately fucked either way!

The whole idea of the scam is to tell you bulshit that you will be charged and get you to call the premium rate number.

RED98 yes try the online chat the good thing about that is that after the chat you can have the transcript emailed to you so you have proof of what was said or to be on the safe side copy and past it in to word or something yourself near the end of the chat.But again these chats are to a call centre in India and they are good at saying and promising everything and doing nothing.
  The talk talk "community" as they call the forum is monitored by uk talk talk staff here is the section that may be best to post into    https://community.talktalk.co.uk/t5/Bill...lk/bd-p/45  you will see post by people that look like this OCE_KARL or other names after OCE and the OCE stands for online community executive and they are the ones who work for talktalk. You may also get replys from other know-it-alls but they do not work for talktalk, only the OCE's are the official peeps. 

[agricola]

Modern light bulbs. Claimed to last 100,000 hours. Foccin tosh. Barely last as long as the old filament lamps, and 10 times the foccin price too boot. Sat reading, and the glass section fell from the ceiling light and shattered on the floor, leaving the screw base still screwed in to the fitting.

[coffee]

take it back :eek

[red98]

Van drivers who advertise their business by sign writing their vehicles and then drive like idiots  :wall

[red98]

Parents with "baby on board" on their cars and then drive like idiots  :wall

[VNA]

Modern light bulbs. Claimed to last 100,000 hours. Foccin tosh. Barely last as long as the old filament lamps, and 10 times the foccin price too boot. Sat reading, and the glass section fell from the ceiling light and shattered on the floor, leaving the screw base still screwed in to the fitting.

That seems odd.  Just about every light in my house is now LED.  Started changing over in 2015, pretty much everything LED by 2017 and not one failure yet.  I always buy Phillips, Osram or Sylvania.  Still on old fashioned fluorescent tubes in the garage though.

At work all the basic lighting is now LED, but I don’t recognise the brands they supply us with.  The LED ceiling panels are excellent but the power supplies that come with them are crap.  The LED fluorescent replacement tubes are not very bright and they don’t seem to last any longer than fluorescents, though at least the fittings last almost forever as it’s 240 straight onto the LED tube.  But what I notice at work is when they try to save on price by buying cheap, the reality is it costs them a fortune.

[Fazerider]

[... The LED fluorescent replacement tubes are not very bright and they don’t seem to last any longer than fluorescents, though at least the fittings last almost forever as it’s 240 straight onto the LED tube.  But what I notice at work is when they try to save on price by buying cheap, the reality is it costs them a fortune.

That’s surprising. I replaced the two 4’ fluorescents in my kitchen with LED tubes a few weeks ago and feel like I need sunglasses in there.


The cheap bulbs are downright dangerous as well as short-lived. Some I got off ebay had fake CE markings (spacing between the letters wrong) so I took a look at the circuit and realised that if one of the LEDs went open-circuit the capacitor which was rated at 35V would have about 10x that across it. Sure enough, a few months later the lamp died and a minute later there was a bang which blew the top off leaving exposed mains dangling out.

[VNA]

That’s surprising. I replaced the two 4’ fluorescents in my kitchen with LED tubes a few weeks ago and feel like I need sunglasses in there.

You sure.  The ones they give us a work, which I think are cheapies, are nowhere near as bright as conventional tubes.  They do sometimes fool people into thinking they are quite bright as they tend to have a cold blue colour temp, rather then the warm yellow of conventional. 



I thought about them for my garage.  But just looking at what screwfix have.  A 5ft Philips 20w LED pumps out 2000lm.  A 58w 5ft Sylvania fluorescent pumps out 5200lm.  So naw sticking with the fluorescent in the garage.

The cheap bulbs are downright dangerous as well as short-lived. Some I got off ebay had fake CE markings (spacing between the letters wrong) so I took a look at the circuit and realised that if one of the LEDs went open-circuit the capacitor which was rated at 35V would have about 10x that across it. Sure enough, a few months later the lamp died and a minute later there was a bang which blew the top off leaving exposed mains dangling out.

Nasty.  I take it you have binned them all.

[fazersharp]

"Look at me""How dare you""Close your eyes"Is it just me that is sick of hearing and seeing this clip

[YamFazFan]

"Look at me""How dare you""Close your eyes"Is it just me that is sick of hearing and seeing this clip

Yep it's had a fair old airing hasn't it. She's the darling of the moment. I expect it'll clean up at the Bafta's. Awards ceremonies mean little to me, but the Queen film was excellent. Watched it in Imax when it came out. Recommended

[Fazerider]

That’s surprising. I replaced the two 4’ fluorescents in my kitchen with LED tubes a few weeks ago and feel like I need sunglasses in there.

You sure.  The ones they give us a work, which I think are cheapies, are nowhere near as bright as conventional tubes.  They do sometimes fool people into thinking they are quite bright as they tend to have a cold blue colour temp, rather then the warm yellow of conventional. 

Thinking about it, you’re probably right. Though I went for a 2700K colour temperature the 18W LED tubes do only claim 1800 lumens and the old fluorescents appear to be 3000.
The difference in brightness is doubtless because the old tubes are getting on a bit… they’re the originals I installed shortly after moving in, so are about 28 years old.
Also, it’s winter so my kitchen is usually pretty cold when I turn the lights on and fluorescents are famously dim until they warm up. I’m probably comparing 1800 lumens with about 800 as a result.  :rollin

[VNA]

The difference in brightness is doubtless because the old tubes are getting on a bit… they’re the originals I installed shortly after moving in, so are about 28 years old.

Foc me!  That must be a record.  Yeah tubes do lose a bit of brightness over time.  Plus the modern fluorescents are much brighter these days. 

The LED might be nicer light, if it's not too blue, as they don't have the flicker which can make fluorescents tiring.

I put phillips LED downlighters in my kitchen.  I like them a lot. 

[fazersharp]

[quote author=VNA link=topic=17546.msg292248#msg292248 date=1549811390]

That’s surprising. I replaced the two 4’ fluorescents in my kitchen with LED tubes a few weeks ago and feel like I need sunglasses in there.

You sure.  The ones they give us a work, which I think are cheapies, are nowhere near as bright as conventional tubes.  They do sometimes fool people into thinking they are quite bright as they tend to have a cold blue colour temp, rather then the warm yellow of conventional. 

Thinking about it, you’re probably right. Though I went for a 2700K colour temperature the 18W LED tubes do only claim 1800 lumens and the old fluorescents appear to be 3000.
The difference in brightness is doubtless because the old tubes are getting on a bit… they’re the originals I installed shortly after moving in, so are about 28 years old.
Also, it’s winter so my kitchen is usually pretty cold when I turn the lights on and fluorescents are famously dim until they warm up. I’m probably comparing 1800 lumens with about 800 as a result.  :rollin
[/quote]2700k is IMO nasty yellow, I go for 6000k or 65000k and have I have 62 LED bulbs in Sharp Hall. So far I have been lucky with them not blowing early but there are the odd duffers, and I am having particular trouble with GU9 fitting bulbs. I get most of mine now from CPC       

[VNA]

2700k is IMO nasty yellow

Is perfect for domestic use.  Warm and relaxing.

I go for 6000k or 65000k

Ideal for industrial use.  What we use at work.  Cold blue, or direct summer light.  It can seem brighter than it really is as it is very harsh.

[fazersharp]

2700k is IMO nasty yellow

Is perfect for domestic use.  Warm and relaxing.

I go for 6000k or 65000k

Ideal for industrial use.  What we use at work.  Cold blue, or direct summer light.  It can seem brighter than it really is as it is very harsh.

The problem with scotland though is that you are not used to daylight  :pokefun There is a middle ground widely available which is 4000k.
A tip to others is not to go by the colour description apart from when they say warm yellow because I have seen 4000k described as daylight when it is still on the yellow side.So always go by the k value.

[unfazed]

[quote author=unfazed link=topic=17546.msg292071#msg292071 date=1549539708]
[quote author=coffee link=topic=17546.msg290688#msg290688 date=1547596947]
[quote author=YamFazFan link=topic=17546.msg290472#msg290472 date=1547293322]
If you owned a dog that kept dumping in everyone elses garden there'd be hell to pay.
Also cat owners always claim to be animal lovers, yet their pets go around killing all the songbirds :rolleyes

:thumbup  I absolutely love birds. Cats are evil,couldn't hurt one though,I'm as soft as shit when it comes to any animals. :\
[/quote]
What about Rats? :eek
[/quote]

believe it or not apart from wheals disease etc they are supposed to be cleaner than squirrels! :eek
[/quote]
Yes, that may be true, but there are a lot more of them to contend with.  :rolleyes

[unfazed]

A thread in a motorcycle forum on Brexit, when we all know which ever way it falls it will be a disaster up for some one or some group.  :rolleyes

[Dudeofrude]

Foccin wankers councils and their approach to gritting!!
Had 2 weeks worth of cold weather and icy mornings.... not a bit of salt in sight. Today 10 degrees, beautiful sunshine..... low and behold at 6 o clock the fucking gritters are out!?
So now tomorrow the maim roads will be covered in dry slippery salt. It's almost like there is someone deliberately gunning for bikers ???