09-09-24, 09:44 AM
The last few weeks haven’t been too good for crashes on the forum. Having read Agricola’s post following his accident, hope you’re on the mend matey, I picked up on this company 4th Dimension, who I’d previously never heard of.
Following my own crash, after a night in hospital it dawned on me that I had no idea where my bike was. After some phone calls it transpired it was with a fairly local to the crash site recovery company. As I had some expensive camping gear and personal items on the bike, I contacted Carol Nash to see if they had a problem with me arranging collection from the recovery company and taken home as I didn’t fancy it all being left in a compound somewhere. I said at this point I didn’t know if I was making a claim and would settle the recovery bill myself on the understanding that this would be refunded if I made a claim. Carol Nash were fine with this, so I arranged for some pals to collect it for me. Within an hour or so of my Carol Nash phonecall, I had a message from 4D saying to deal directly from now on with my insurance company.
After a second night in hospital I was allowed home. After a quick look over my bike I contacted my insurance company to see what the procedure would be. They wanted some photos of the damage, together with a photo of the recovery receipt , and of a letter from the police which basically said, not my fault, gravel truck had spilt gravel on a corner so didn’t stand a chance and a reference in case the insurance company wanted to take issue with the council.
Before I’d sent off any of the requested information, I’d had two phone calls , from an unrecognised number in Newcastle to arrange an appointment for my bike to be collected for salvage. The insurance company must have decided to write the bike off before I’d sent them any evidence. I can only imagine that 4D are a default contact that many insurers use, and also gives the impression that all bikes involved in accidents go straight to salvage.
Luckily my damage is mainly all plastic, so I’ve kept my Fazer and will get her back on the road as soon as possible.
Following my own crash, after a night in hospital it dawned on me that I had no idea where my bike was. After some phone calls it transpired it was with a fairly local to the crash site recovery company. As I had some expensive camping gear and personal items on the bike, I contacted Carol Nash to see if they had a problem with me arranging collection from the recovery company and taken home as I didn’t fancy it all being left in a compound somewhere. I said at this point I didn’t know if I was making a claim and would settle the recovery bill myself on the understanding that this would be refunded if I made a claim. Carol Nash were fine with this, so I arranged for some pals to collect it for me. Within an hour or so of my Carol Nash phonecall, I had a message from 4D saying to deal directly from now on with my insurance company.
After a second night in hospital I was allowed home. After a quick look over my bike I contacted my insurance company to see what the procedure would be. They wanted some photos of the damage, together with a photo of the recovery receipt , and of a letter from the police which basically said, not my fault, gravel truck had spilt gravel on a corner so didn’t stand a chance and a reference in case the insurance company wanted to take issue with the council.
Before I’d sent off any of the requested information, I’d had two phone calls , from an unrecognised number in Newcastle to arrange an appointment for my bike to be collected for salvage. The insurance company must have decided to write the bike off before I’d sent them any evidence. I can only imagine that 4D are a default contact that many insurers use, and also gives the impression that all bikes involved in accidents go straight to salvage.
Luckily my damage is mainly all plastic, so I’ve kept my Fazer and will get her back on the road as soon as possible.
Whizz kid sitting pretty on his two wheeled stallion.