05-06-23, 02:50 PM
A few years ago I suffered a similar event. It was a works van that ran into the back of me and I had left my phone at home so no means of getting a photo. We exchanged details and the chap asked me to get a quote to repair my car. I explained it would likely be at least a couple of grand but got a verbal quote the next day for £3k. At this point he went quiet. I claimed from my insurers who failed to get a response from his insurers. Eventually my insurers sold the claim onto a third party claims company who prepared the case to go to court. At the 11th hour the chap and his boss (van owner) admitted liability and settled my insurers costs. The process took more than a year but I came away without loss.