19-01-22, 10:07 AM
Couldn't happen to a better company.. bunch of fucking arseholes.
They refused to recover my bike home when I had a rear blowout as... and I quote several managers, including a senior one: "I haven't bothered to use my spare wheel which should be done in the first instance"
Many complaints and fighting later, I got a refund, a payout, my phone bill paid and my pregnant Mrs got a bunch of flowers and sorry for upsetting her!
Obviously, sorry to whose are having to shell out for more insurance... try Bemoto.. been with them for 7 years now and happy with their service and cover.
They refused to recover my bike home when I had a rear blowout as... and I quote several managers, including a senior one: "I haven't bothered to use my spare wheel which should be done in the first instance"
Many complaints and fighting later, I got a refund, a payout, my phone bill paid and my pregnant Mrs got a bunch of flowers and sorry for upsetting her!
Obviously, sorry to whose are having to shell out for more insurance... try Bemoto.. been with them for 7 years now and happy with their service and cover.