25-06-19, 09:56 PM
It gets worse - I booked bike transport via delievry quote compare.com to get it out of the dealer who wants £2k and over to a local garage who said they'll look into used parts.
I've been trying to call the transporter since 4pm and they've just emailed me to say 'office closed at 6pm, ring in the morning', so I replied that it needs picking up tomorrow as I specified when I booked it and they emailed me back to say they can't do it until Friday!
He then had the cheek to email and say I should have checked with him before booking it - but you don't get their contact details until you've paid! I pointed that out in an email and asked how I can get a refund as Firiday is no good and guess what - no response.
So now I'm trying to get my money back through the credit card company. Steam is coming out of my ears.
I've been trying to call the transporter since 4pm and they've just emailed me to say 'office closed at 6pm, ring in the morning', so I replied that it needs picking up tomorrow as I specified when I booked it and they emailed me back to say they can't do it until Friday!
He then had the cheek to email and say I should have checked with him before booking it - but you don't get their contact details until you've paid! I pointed that out in an email and asked how I can get a refund as Firiday is no good and guess what - no response.
So now I'm trying to get my money back through the credit card company. Steam is coming out of my ears.