Hastings direct

[midden]

I hate insurance renewal time. I logged on last week to take out a new policy with someone else, only to find that my insurer had already taken the renewal payment (gone up £30) from my account without my permission. Ive now had the payment returned (after 5 days) and taken out a new policy with someone else, and saved £25 on what I paid last year too

There generally a tickbox where you give permission for auto renewal  when you pay the first time.  It's probably already ticked