Today's "What Gets My Goat" - NO POLITICS!

[darrsi]

[quote author=fazersharp lnk=topic=17546.msg293044#msg293044 date=1550779413]
[quote author=red98 link=topic=17546.msg293041#msg293041 date=1550777972]
[quote author=red98 link=topic=17546.msg292033#msg292033 date=1549481073]
Getting a bill from TALKTALK when iam not even a customer......yep , thats gotive also asked them to my goat today , just a tiny bit annoyed at that , a bit niggled , a little bit  rattled.........thinking of jumping on the FAZER and paying them a visit at thier posh london offices and ramming the bill  right up their a*s      :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble

got an email today , bill has now been canceled , thought this would take a while to sort. Thanks to FAZERSHARP and DARRSI for links n things ..........ive also asked them to delete my details from their system which is a lot harded tham putting them on their system      :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble
[/quote]Which was the best route that worked. The forum admins, online chat or telephone conversation.
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hi SHARPIE , sorry i missed your reply , i tried the email address on the bill to start with but that was not available for some reason , so i googled TALKTALK EMAIL and fired one off , took a while to get a reply but after a couple of prompts bill was cancelled and i even had a small apology.....


had a laugh on saturday morning , i get another bill in the post from TALKTALK , showing the previous balance , the refund and the amount due £0.00.........the original bill was the cost of posting the bill for £0.00 as they didnt have my email address and now they have done the same again  :lol ......it wont surprise me In the slighest if i get another bill for the refund bill , this could go on for some time  :lol
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I got a 4 page statement from Vodafone years ago telling me i didn't owe them anything, seeing as i cancelled my contract in under 24hrs as their customer service was appalling when i needed help at the time and phoned them.