Today's "What Gets My Goat" - NO POLITICS!

[darrsi]

The bill is £0.00 ....and £3.98 to send it too me , they have being trying to contact me via an old email address I stopped using 20 odd ish years ago....I got a letter a couple of weeks ago asking me to update my email so they could send me a bill for nothing and if I didnt they would send it by post and charge me postage ...I ignored it thinking they would spot their mistake but then got the bill....emailed them this morning but not heard anything yet , so they have my old email and address , keeping a close eye on my bank account , if they have my bank details I think they would of helped themselves by now but if they do take anything you can expect ww3 ..........tried phoning but all I get is a link to a text service .........TALKTALK ....the people who dont like to talk  :wall ..........now iam wound up again


:grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble :grumble

So it would appear this shit has been going on for many years now, you'd think they'd have resolved this by now.


https://conversation.which.co.uk/technol...customers/


I would be inclined to try and have an online chat with them, as long as you don't need passwords to get through to them.
And i would also contact your bank and tell them to block any activity from TalkTalk with a brief explanation why just to be safe.


https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529




I had a similar scenario the other day when i got a totally random text on my phone suddenly saying they will take money from my account each month for something i never knew about or even ordered?
Then they said text the word "STOP" to a phone number which was a premium rate number, so i was immediately fucked either way!
I did text STOP but also phoned my bank to make sure no Direct Debit's suddenly started without my knowledge, and my phone company said they couldn't do anything as it was a 3rd party source?
I just checked as it was around Xmas time and i never did get charged anything with that, but worth knowing anyway.