Today's "What Gets My Goat" - NO POLITICS!

[BBROWN1664]

Are we the only country in the world that can`t do an upgrade???? to  a website without making a complete balls up of it    :wall :wall :pc :pc

:agree but ......

TSB almost certainly use a 3rd party supplier to host and manage their systems and another to do application support and upgrades and both of these are probably in some far flung country using staff that also work for many other companies around the world. This weekend was to do their final split from Lloyds Bank. Splitting the companies takes years (I work for a similar organisation) and isn't a simple website update. The biggest issue we find is the customer (TSB in this case) generally want things done quickly, with the full testing required (but skip bits) and as cheaply as possible. You can guess the rest.