27-09-17, 01:44 AM
I'm not so worried about the customs charges (I was only charged VAT [£9.25] so it looks like they valued the item at half the invoice cost), but the charges and the way you have to pay (premium phone number, massive amount of auto menu options, being put on hold etc.) that seems like a money spinner for parcelforce,
Just wondering if anyone else had experience with parcelforce that was similar to my own and if this was a regular thing where they ask you to pay on-line but then don't recognise their own reference number and seemingly make you pay over the phone on a premium phone number that they get a kick-back from.
Just wondering if anyone else had experience with parcelforce that was similar to my own and if this was a regular thing where they ask you to pay on-line but then don't recognise their own reference number and seemingly make you pay over the phone on a premium phone number that they get a kick-back from.