16-09-17, 10:08 AM
(16-09-17, 09:46 AM)DILLIGAFF link Wrote: Been with Talktalk for a while now as it was FREE for the first year! Lately though my speed seems to be decreasing and a test yesterday showed 2.6mb download and 0.6 mb upload ??
Wasted half an hour on the phone to their technical department, Indian branch. He tried to fob me off with blaming my laptop, then blamed the router but expected me to pay for a replacement which was supplied as part of the contract.
I have tried rebooting and positioning the router closer to my laptop with no improvement.
Should I expect better speeds? I seem to remember they advertised "Up to 17mbps" when they sold it to me.
'UP TO' 17mbps, those two words are yiur problem. The company have only advertised the possibility of those speeds, not a guarantee. Unless it's star's somewhere in your contract that a minmum speed is promised then I'm afraid your buggered.
You could of course just switch to a different provider.
I've got the virgin super duper you can't bend it lightening speed package thingy and I average around 150-180mbps on wireless