04-08-16, 03:32 AM
Now we all know about insurance companies & the way they treat their customers but thought I would add my latest little experience with Carole Nash.
Now being no "spring chicken" but with a decent amount of ncb (over 10 years on each)both on bike & car I recently had to phone to increase my annual mileage limit from 8 to 12 thousand on car due to extra round trips to Cornwall to visit aged mother ( She passed away at the beginning of May).
Was charged £40 admin fee plus £9 changeover. Now I dont drive anything exotic just a 15 plate Fiat Panda (1242cc) with less power than the Fazer.
My conversation went along the lines of "Well youve got me over a barrel since I am obliged to report any/all changes. I will pay this but will not have any future dealings with you and moreover will advise everyone to be aware that from 1st annual renewal to be ready for the big rip-off & SWITCH PROVIDER!
In all my time with CN i have only ever claimed for a scratched windscreen that would have been an MOT failure.
I switched to Bennetts in February when I got the latest Fazer & got full cover with all the extras for £115 per annum which I dont think is unreasonable living in the "second city".
Customer Loyalty is a THING OF THE PAST for me now & I include things like Broadband/Phone/ TV providers.
What I cant understand & maybe someone on here can explain is why these robbing b******s dont realise that good drivers/riders who dont get involved in claims procedures are profitable business for them ie they get our cash & dont have to fork out any.
Last time I hang one of their bloody calendars up. SO BE WARNED.
Now being no "spring chicken" but with a decent amount of ncb (over 10 years on each)both on bike & car I recently had to phone to increase my annual mileage limit from 8 to 12 thousand on car due to extra round trips to Cornwall to visit aged mother ( She passed away at the beginning of May).
Was charged £40 admin fee plus £9 changeover. Now I dont drive anything exotic just a 15 plate Fiat Panda (1242cc) with less power than the Fazer.
My conversation went along the lines of "Well youve got me over a barrel since I am obliged to report any/all changes. I will pay this but will not have any future dealings with you and moreover will advise everyone to be aware that from 1st annual renewal to be ready for the big rip-off & SWITCH PROVIDER!
In all my time with CN i have only ever claimed for a scratched windscreen that would have been an MOT failure.
I switched to Bennetts in February when I got the latest Fazer & got full cover with all the extras for £115 per annum which I dont think is unreasonable living in the "second city".
Customer Loyalty is a THING OF THE PAST for me now & I include things like Broadband/Phone/ TV providers.
What I cant understand & maybe someone on here can explain is why these robbing b******s dont realise that good drivers/riders who dont get involved in claims procedures are profitable business for them ie they get our cash & dont have to fork out any.
Last time I hang one of their bloody calendars up. SO BE WARNED.