30-01-16, 01:36 PM
Myself or nobody I know has anything to do with this company, this is just an honest show of appreciation in a time where everyone seems to only review the bad. Had my car insurance renewal come through, I'm still in the "young silly money" bracket even for a cheap run about unfortunately and having a bike too I want it to be cheap as possible. So I was very disappointed to see my 1 year no claims had knocked off the grand total of ....£15! I rang up to cancel my renewal and give a hard time about how I've got £300 off elsewhere, but the guy was extremely helpful and actually agreed that was a poor renewal. He went through all my details again quickly and actually got me a better package than I had previously while also beating the best quote I had had elsewhere by almost £100. You can argue they were trying to pull a sly one with the automatic renewal yeah, but they gave me a month notice to shop around. It's definitely proven to me shopping around for the best quote and doing your research gives you the upper hand as a customer, but definitely can't fault the customer service I received at Swift Cover. Has inspired me to try harder on the bike insurance renewal, although that's not so bad.