16-11-15, 03:15 PM
Can you check if you are running a 32-bit or 64-bit operating system? Go to "Computer" or "This PC" and Right-click in a blank space and select "Properties". You should get something similar to show
[smg id=2701 type=preview caption="Computer Properties"]
Typically this sort of issue arises from a 32-bit system as it can only reference a maximum of 4GB of memory. This includes System Memory (RAM), Onboard Graphics and Dedicated Graphics. You won't be able to adjust the Dedicated Card, but you may be able to adjust the onboard card if you so wish. Ideally, you'd switch to a 64-bit system but this requires a full reinstall...
If you have a 64-bit system... then I'm uncertain. Perhaps check that the RAM modules are seated correctly?
[smg id=2701 type=preview caption="Computer Properties"]
Typically this sort of issue arises from a 32-bit system as it can only reference a maximum of 4GB of memory. This includes System Memory (RAM), Onboard Graphics and Dedicated Graphics. You won't be able to adjust the Dedicated Card, but you may be able to adjust the onboard card if you so wish. Ideally, you'd switch to a 64-bit system but this requires a full reinstall...
If you have a 64-bit system... then I'm uncertain. Perhaps check that the RAM modules are seated correctly?