14-07-15, 11:51 PM
Get the whole thing down in writing in a formal letter of complaint, in your dads name and with him signing it and witnessed by someone not related to either of you - and send it to the bank (before the 14 days are up - even if the bank say that doesn't apply).
If they don't play ball, write to the banking ombudsman.
I might not work, but then again, maybe it will.
I'm in the middle of an argument with my bank at the moment, where I believe they misrepresented themselves in a share deal for me which has ended up costing me a lot of Capital Gains tax that I shouldn't have incurred and they now want a huge admin fee (because they were foreign shares and I had to open an international currency account to the money from the sale of the shares) just to give me my cash - theiving bar-stewards, the lot of them
If they don't play ball, write to the banking ombudsman.
I might not work, but then again, maybe it will.
I'm in the middle of an argument with my bank at the moment, where I believe they misrepresented themselves in a share deal for me which has ended up costing me a lot of Capital Gains tax that I shouldn't have incurred and they now want a huge admin fee (because they were foreign shares and I had to open an international currency account to the money from the sale of the shares) just to give me my cash - theiving bar-stewards, the lot of them