08-06-15, 09:38 PM
Now, I'm still in dialogue with the supplier, and if get an apology I'll not name them, but they deal on Ebay, and when I ordered my parts, the ad said that delivery would be 'on or before Friday 22nd May , now they didn't turn up until Tuesday, (Monday being the bank holiday).
When leaving feedback I posted a neutral, saying that the delivery was not on the expected date..
I got a message today asking me to change it (which you can't)
When I replied saying that as the ad said delivery on Friday, that's what I expected.
His response was to call me a liar and an imbecile.
When I replied that his boss wouldn't want him talking to paying customers that way, he came back saying he WAS the boss.
I guess customer service is well and truly dead.
When leaving feedback I posted a neutral, saying that the delivery was not on the expected date..
I got a message today asking me to change it (which you can't)
When I replied saying that as the ad said delivery on Friday, that's what I expected.
His response was to call me a liar and an imbecile.
When I replied that his boss wouldn't want him talking to paying customers that way, he came back saying he WAS the boss.
I guess customer service is well and truly dead.