25-02-15, 09:23 AM
depending on who the provider is (o2 vodaphone etc) take it into one of their shops and tell them the issues you have and can they back up all your contacts to the SIM (and anything else they can save if you have a memory card in there......you may not even know you have one!!)
at least this way when you get a new phone and put the old SIM in then you've got all your contacts
failing that, and I know you're busy with mum and dad........when you get a bit of time instead of coming on here then go on you tube/google and search for S2 battery issues.........or whatever eg over heating phone dead............I learnt how to factory reset my S2 this way before I flogged it
good luck
at least this way when you get a new phone and put the old SIM in then you've got all your contacts
failing that, and I know you're busy with mum and dad........when you get a bit of time instead of coming on here then go on you tube/google and search for S2 battery issues.........or whatever eg over heating phone dead............I learnt how to factory reset my S2 this way before I flogged it
good luck
fire never sleeps