24-12-14, 12:49 PM
(This post was last modified: 24-12-14, 12:51 PM by lew600fazer.)
I collect malt Irish whiskey and malt Scotch whisky. Some are silent stills and hard to come by now.
I recently opened a 15 year old Balvenie single cask, bottle No 41 of 650 bottles. This whisky was laid down in 1986 and bottled in 2001. I bought it in 2004. The idea being when I retired and could perhaps not be able to afford and buy a decent bottle on a whim I already had good stuff put by for special occassions.
Imagine my annoyance when a week or so back I opened the above mentioned bottle and the top of the cork came off in my hand. Only way to get a wee dram for me and my mate was to remove the rest of the cork with a corkscrew. The cork was that dry it broke up and ended up in the bottle. Okay just decanted the rest via a strainer into a decent whisky decanter.
I took a few photographs of the cork and the bottle details and sent an email to Balveine with attached pic's. They contacted me within 24 hours and offered a replacement bottle. A day later they contacted me again saying that that 15 year old was no longer in stock. They asked if another 15 year bottling would be acceptable, this one is a 15 year old that has been matured in Sherry casks and is again a limited bottling. If acceptable please forward my home address.
Now I am thinking as I live in Spain this maybe a problem. Just had an email my whisky is on it's way now via DHL, result ,and well done Balvenie on there excellent customer care. Just checked the Balvenie site this 15 year old retails at €99.99. Now I may have a wee dram from that one to see the new year in.
I recently opened a 15 year old Balvenie single cask, bottle No 41 of 650 bottles. This whisky was laid down in 1986 and bottled in 2001. I bought it in 2004. The idea being when I retired and could perhaps not be able to afford and buy a decent bottle on a whim I already had good stuff put by for special occassions.
Imagine my annoyance when a week or so back I opened the above mentioned bottle and the top of the cork came off in my hand. Only way to get a wee dram for me and my mate was to remove the rest of the cork with a corkscrew. The cork was that dry it broke up and ended up in the bottle. Okay just decanted the rest via a strainer into a decent whisky decanter.
I took a few photographs of the cork and the bottle details and sent an email to Balveine with attached pic's. They contacted me within 24 hours and offered a replacement bottle. A day later they contacted me again saying that that 15 year old was no longer in stock. They asked if another 15 year bottling would be acceptable, this one is a 15 year old that has been matured in Sherry casks and is again a limited bottling. If acceptable please forward my home address.
Now I am thinking as I live in Spain this maybe a problem. Just had an email my whisky is on it's way now via DHL, result ,and well done Balvenie on there excellent customer care. Just checked the Balvenie site this 15 year old retails at €99.99. Now I may have a wee dram from that one to see the new year in.
MT-09 Tracer for those who no longer can handle a BIG boy Fazer