Hi all,
So, luckily, the insurance has made me an offer based directly on the value the bike was insured for, which is £1500. I have an excess of £575 though, so that's definitely going to go down a fair bit!
Couple of questions:
Are there any other fees they're likely to slap on top of that? How much should I expect to actually get?
Also, they're after a ridiculous amount of documents before they can get the payout processed:
- Full V5;
- Copy (front and rear) of driving licence and counterpart;
- Copy of CBT certificate (if applicable);
- Current MOT (if applicable);
- Certificate of insurance;
- Details of any outstanding hire purchase;
- Original purchase receipt;
- Full service history;
- All keys (including immobiliser);
- A copy of motorcycle restriction certificate (if applicable).
That seems like a lot! Are they going to try to screw me over for not sending them absolutely all the documents? Surely they already have my licence, the insurance certificate and such? And why would they want the full service history?
The letter also says that if the vehicle is then recovered it will become the property of the underwriter and will be disposed of, but they also say that if it is recovered I should contact them directly to prevent extra costs for storage which would be my responsibility... That sounds a bit cheeky, they're basically saying "if it's found it's ours, but we won't pay for storage" -- what?!
Anyway, any help with the above much appreciated -- I'm still glad I'm not actually used to dealing with theft of my rides... Still not riding though
Thanks all, ride safe!
Fred
So, luckily, the insurance has made me an offer based directly on the value the bike was insured for, which is £1500. I have an excess of £575 though, so that's definitely going to go down a fair bit!
Couple of questions:
Are there any other fees they're likely to slap on top of that? How much should I expect to actually get?
Also, they're after a ridiculous amount of documents before they can get the payout processed:
- Full V5;
- Copy (front and rear) of driving licence and counterpart;
- Copy of CBT certificate (if applicable);
- Current MOT (if applicable);
- Certificate of insurance;
- Details of any outstanding hire purchase;
- Original purchase receipt;
- Full service history;
- All keys (including immobiliser);
- A copy of motorcycle restriction certificate (if applicable).
That seems like a lot! Are they going to try to screw me over for not sending them absolutely all the documents? Surely they already have my licence, the insurance certificate and such? And why would they want the full service history?
The letter also says that if the vehicle is then recovered it will become the property of the underwriter and will be disposed of, but they also say that if it is recovered I should contact them directly to prevent extra costs for storage which would be my responsibility... That sounds a bit cheeky, they're basically saying "if it's found it's ours, but we won't pay for storage" -- what?!
Anyway, any help with the above much appreciated -- I'm still glad I'm not actually used to dealing with theft of my rides... Still not riding though

Thanks all, ride safe!
Fred