02-07-14, 11:34 AM
I have been to several events in The Royal Concert Hall, Glasgow and if I am going into town for other things will pick up tickets at their box office with no fees added to the ticket price if, however, I use their website I pay a fee on top of the ticket price for admin which I don't mind as it still costs less than going into town solely for the purpose of buying tickets would. BBB makes some really good points about small businesses and the risks they have to run just to stay afloat and if the full cost of what you wish to purchase is clear then applying a 'value for money' principle to your decision making is reasonable and fair. However if charges are hidden or not made entirely clear then it makes it much more difficult for the consumer to evaluate. Also in the case of Slappy's 3 tickets I would agree that it is a con to apply a handling charge to each individual ticket when they are being bought in a single transaction, I think some companies do just kick the arse out of it.