New Helmet - Legal Advice Required

[Frosties]

you don't have the right to choose repair, replacement or refund,
That's the suppliers decision but you should not be unreasonably inconvenienced 

How does that work Ralph - surely after the attempts they've had it's not fit for purpose so refund please.


I've also had 4 return visits of let's say an hour a pop and 14 miles round trip. I'm also self employed at £45/hr so if I were to charge them for my time..............


I certainly don't work for nothing!