Can they not read good old-fashioned maps anymore?

[pilgrim]

Citylink have always been a bit pants like that. I used to be a courier in Manchester in the 80's and they would often ring us up to deliver stuff in the afternoon for them. Was almost always stuff that there drivers couldn't be arsed trying to find in the mornings because the addresses were a bit ropey. Used to end up delivering stuff in the afternoon to very irate people who had wanted it by 9am. Used to tell them to get in touch with Citylink with any complaints, hop on my bike and bugger off
We stopped doing stuff for them eventually because their cock ups reflected badly on us and folk thought we were the ones who were crap.