03-07-13, 11:14 PM
The AA are now an evil company with zero idea of providing a breakdown service. I despise them. They are now a finance company and their breakdown services are something like only 10% of their business.
Last year, I had a puncture and they attended after 2 hours of waiting. The cretin said 'Gunk' tyre filler would be fine. I pointed out the nail in tyre and how easy it was to take out of the tyre. The cretin laughed and said it would be fine. Why I thought I'd believe him, I just don't know, but half a mile up the road, the nail flew out of the tyre along with the gunk, I wobbled to the hard shoulder, hit a lump of wood, dented the rear wheel and nearly went under a lorry. I then had another 2 hour wait by the road.
I should have sued the AA, but after a vicious email, they offered £100 to repair the wheel which I took far too quickly.
Fact is, when insurance companies offer 'free breakdown', what they are doing is hiding the quality of service from you. 'Oh it's free' they say, but it still costs money, it still bumps up your premium and the problem is YOU as a consumer have no say whatsoever in the quality of service you get. You get whichever service is available at the time, and the cover is nowhere near as comprehensive as you might need.
I will never ever accept free breakdown cover with insurance again. It is nothing more than a confidence trick.
Last year, I had a puncture and they attended after 2 hours of waiting. The cretin said 'Gunk' tyre filler would be fine. I pointed out the nail in tyre and how easy it was to take out of the tyre. The cretin laughed and said it would be fine. Why I thought I'd believe him, I just don't know, but half a mile up the road, the nail flew out of the tyre along with the gunk, I wobbled to the hard shoulder, hit a lump of wood, dented the rear wheel and nearly went under a lorry. I then had another 2 hour wait by the road.
I should have sued the AA, but after a vicious email, they offered £100 to repair the wheel which I took far too quickly.
Fact is, when insurance companies offer 'free breakdown', what they are doing is hiding the quality of service from you. 'Oh it's free' they say, but it still costs money, it still bumps up your premium and the problem is YOU as a consumer have no say whatsoever in the quality of service you get. You get whichever service is available at the time, and the cover is nowhere near as comprehensive as you might need.
I will never ever accept free breakdown cover with insurance again. It is nothing more than a confidence trick.
![[Image: 125377.png]](http://mefi.us/images/fuelly/smallsig-uk/125377.png)