Can I see where he's coming from? Kinda, but only up to a point. I get it must be frustrating, but he's in business to sell a product. That means you have to do marketing. There are lots of people out there who can't stand (to use just one example) McDonald's (I'm one of them), but McDonald's don't tell them to sod off.
Yes, he gets asked the same questions a lot. So, instead of having a rant, which is almost certainly essentially a prepared piece, put the effort into preparing a robust defence of the product. Include their evidence (or links to it), and he'd get a lot more respect from me. At least I wouldn't be tempted to think he's hiding something, and pasting that into his response would take exactly the same amount of time.
Who knows, he might even get an extra sale from it - which he'll be lucky to do from that reply!
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Yes, he gets asked the same questions a lot. So, instead of having a rant, which is almost certainly essentially a prepared piece, put the effort into preparing a robust defence of the product. Include their evidence (or links to it), and he'd get a lot more respect from me. At least I wouldn't be tempted to think he's hiding something, and pasting that into his response would take exactly the same amount of time.
Who knows, he might even get an extra sale from it - which he'll be lucky to do from that reply!
Sent from my HTC Desire S using Tapatalk 2