30-01-13, 06:10 PM
(30-01-13, 12:09 PM)ChristoT link Wrote: [quote author=DryRob link=topic=3710.msg54576#msg54576 date=1359543633]
[quote author=darrsi link=topic=3710.msg54566#msg54566 date=1359541085]
Nice work, not all the shops have done that in the past!
My local dealer denied any knowledge of it and offered me the original part as a replacement because "that's what it says on the system".
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They tried, at first. However, I'd done my homework, and quoted the service numbers to the chap (see the article "Lost your front sprocket" - hidden in there is a reference to Service note 2005-12A). He said I would have to call Yam UK to confirm it. So I did, and got a very helpful chap at the other end who was very apologetic, but confirmed that the job WAS Yamaha's responsibility, and that the cost of replacing the sprocket would be covered by Yam UK. But the dealer did try and play the "first I've ever heard of it" card. He did back down after I told him I'd just spoken to Yam UK, and that they would foot the bill.
If you'll forgive me for saying so, your dealer is bullshitting you, Rob. Either that, or he's crap!
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Probably both. I changed mine when I fitted new sprockets and chain. It was less hassle for me to do it than pester the dealer and arrange them to do a fix which I wouldn't have trusted and would've ended up checking myself anyway
thou shalt not kick