04-11-12, 11:24 PM
keep a record of every thing you and they do, if poss. record any phone calls or confirm in writing. make sure you get the amount for your bike you would have to pay a motorcycle shop to supply it and not what they would pay you for it.
If your bike is written off you will loose any time the policy has to run unless you transfer it quickly, I lost 4 months on mine because it took 7 weeks to claim off MY insurance, and over a year to claim of the other persons insurance, then had to claim back what I'd paid extra in insurance cause I'd lost some of my NCB.
The thing that sticks in my mind is when I sent the keys and paper work to Carol Nash, on phoning to see when they would send me the cheque they said they hadn't got the keys etc, when I told them I had sent them tracked and had been delivered before 10am that day he said, well they will be downstairs and not in my office, my reply was well get off your fat a**e and get them. Dont think he did cause it was still 3 days before I got the cheque.
I'm not even going to start on about the claims lawyer who was charging £199 + vat per hour. rant over.
If your bike is written off you will loose any time the policy has to run unless you transfer it quickly, I lost 4 months on mine because it took 7 weeks to claim off MY insurance, and over a year to claim of the other persons insurance, then had to claim back what I'd paid extra in insurance cause I'd lost some of my NCB.
The thing that sticks in my mind is when I sent the keys and paper work to Carol Nash, on phoning to see when they would send me the cheque they said they hadn't got the keys etc, when I told them I had sent them tracked and had been delivered before 10am that day he said, well they will be downstairs and not in my office, my reply was well get off your fat a**e and get them. Dont think he did cause it was still 3 days before I got the cheque.
I'm not even going to start on about the claims lawyer who was charging £199 + vat per hour. rant over.