31-10-12, 02:02 PM
Well tat was a bloody joke!
My bike was meant to be collected at 8AM. at 8.30, I'm STILL WAITING at the end of my street with my bike. because its narrow and i wanted to make things easier for them.
The phine rings... "be there in 10 minutes". 1 hour and 15 minutes later he turns up... WITH THE WRONG TYPE OF TRUCK!
I let him load the bike anyway.. lets face it... it already FOC'd. We get it to the bike shop nearly an hour later. He unloads (scratching my bike in the process) and then has the balls to ask me to sign a form with a picture of a car on it to say there was no damage. I very politely told him I wasnt going to sign for a damaged bike to say it was delivered unharmed.
I get the quote (just shy of £800) for all damages and a new tyre. I then go out to get back in his truck for the ride home I was promised.. and HE'S DISAPPEARED!
I call the RAC - fuming... their suggestion - get a train... to my town... which doesnt have a feckin train station! NO!
they say - get a bus... more like 3, taking half a day... NO!
..they evetually cough for a taxi which on arrival asks where in Nottingham I want dropping...???!!?? I don't! so he has to get authorisation to take me to the right destination - fair enough.
All straightened out - I get home, call the RAC with the estimate... they now want it in writing with a complete explanation for the damages... including pics, faxing TODAY... using that fax machine I've never owned.
I was meant to be taking a late start at work.. 8am pickup would get me to work at 10.30(ish).. no harm done. I now have a day off - UNPAID because i wouldnt get there til 2.30 if i left now.. and will the RAC cover my lost earning as a result of their negligence...??? NO!
Bollocks!
My bike was meant to be collected at 8AM. at 8.30, I'm STILL WAITING at the end of my street with my bike. because its narrow and i wanted to make things easier for them.
The phine rings... "be there in 10 minutes". 1 hour and 15 minutes later he turns up... WITH THE WRONG TYPE OF TRUCK!
I let him load the bike anyway.. lets face it... it already FOC'd. We get it to the bike shop nearly an hour later. He unloads (scratching my bike in the process) and then has the balls to ask me to sign a form with a picture of a car on it to say there was no damage. I very politely told him I wasnt going to sign for a damaged bike to say it was delivered unharmed.
I get the quote (just shy of £800) for all damages and a new tyre. I then go out to get back in his truck for the ride home I was promised.. and HE'S DISAPPEARED!
I call the RAC - fuming... their suggestion - get a train... to my town... which doesnt have a feckin train station! NO!
they say - get a bus... more like 3, taking half a day... NO!
..they evetually cough for a taxi which on arrival asks where in Nottingham I want dropping...???!!?? I don't! so he has to get authorisation to take me to the right destination - fair enough.
All straightened out - I get home, call the RAC with the estimate... they now want it in writing with a complete explanation for the damages... including pics, faxing TODAY... using that fax machine I've never owned.
I was meant to be taking a late start at work.. 8am pickup would get me to work at 10.30(ish).. no harm done. I now have a day off - UNPAID because i wouldnt get there til 2.30 if i left now.. and will the RAC cover my lost earning as a result of their negligence...??? NO!
Bollocks!