Dirty RAC!

[DeeDub]

You state that the RAC said "We will get the recovery company to look into it".........this is still a top quality fob off.

YOU are the customer of the RAC, your contract is with THEM.

You need someone at the RAC to take responsibility, they are liable. I guarantee that if you don't sit on these idiots the whole situation will disappear into a black hole.

The four things that I have learnt in dealing with Insurance companies and associated third parties:

1) You have to sit on these morons and push for action.......become a pain, they will want to get rid of you and resolve your problem, simply to stop your daily phone call!!

2) People never do what they say they will do.......get everything in writing.

3) Get names, telephone numbers  and email addresses of EVERYONE you speak to............so that you can hound them

4) Threaten them with a sh*t storm of bad publicity and a county court summons if they don't take you seriously and if they do not repair the situation to your satisfaction

Don't let them off the hook, they rely on the fact that most people are too lazy and simply give up.

Your bike solicitor sounds good !!