24-10-12, 11:39 PM
Cheers for the advice lads and ladies 
After another shouting match with them this afternoon, they have got the recovery agent to look into it... slow progress but its now gone from not our problem to we'll consider it - to we'll ask the recovery agent to look into it - to we've demanded the recovery agent look into it and they said they will.
I've asked my legal guys to advise too... BikeLawyer - amazing firm! Andrew campbell, the owmer/lead solicitor writes the mcn legal column and his assistant Hywel are top guys! They're handling a previous claim for my last fazer which met its doom thanks to a corsa and will more than likely jump on this in minutes if needs be
So in short.. RAC (Really Are Crap), avoid! Bikelawyer - if you're insurance lets you nominate your own legal guys... they are top notch guys.
Boom.. Will keep you all updated.
After another shouting match with them this afternoon, they have got the recovery agent to look into it... slow progress but its now gone from not our problem to we'll consider it - to we'll ask the recovery agent to look into it - to we've demanded the recovery agent look into it and they said they will.
I've asked my legal guys to advise too... BikeLawyer - amazing firm! Andrew campbell, the owmer/lead solicitor writes the mcn legal column and his assistant Hywel are top guys! They're handling a previous claim for my last fazer which met its doom thanks to a corsa and will more than likely jump on this in minutes if needs be
So in short.. RAC (Really Are Crap), avoid! Bikelawyer - if you're insurance lets you nominate your own legal guys... they are top notch guys.
Boom.. Will keep you all updated.