hi for about the 4th time in six months parcel2go have let me down.
thought i would let members know about this so called service.
you book a pick up day and are advised by email you must be in between 8am and 7pm.
as no one came i contacted customer service, via internet as no phone contact available, and basically get told, tough, we are not responsible for courier firm and do you want to rebook for another day, on which they cannot guarantee a pick up.
i asked for refund and was offered a credit and had to insist on a refund which will probably take forever if ever to come
the person was so arrogant and said have a good weekend and cut line
grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr :grumble
thought i would let members know about this so called service.
you book a pick up day and are advised by email you must be in between 8am and 7pm.
as no one came i contacted customer service, via internet as no phone contact available, and basically get told, tough, we are not responsible for courier firm and do you want to rebook for another day, on which they cannot guarantee a pick up.
i asked for refund and was offered a credit and had to insist on a refund which will probably take forever if ever to come
the person was so arrogant and said have a good weekend and cut line
grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr :grumble