06-09-12, 12:07 PM
I've stayed in 2 TL's one in Glasgow the other in London and whilst the food aint great, I can't knock the places. I suppose all "chains" have bad places but that's no excuse for dirty area's or poor customer care.
I understand the bit about getting the kids to sleep but maybe a cursory complaint by the other adult at the time with a full follow up rant in the morning may have been better (hindsight's great innit?)
as for the gesture of goodwill, tell them you will not return and you expect a full refund in the form of a cheque or straight back into your account if you payed by card
having said all this, Chessington?
they're all inbreds down there, what did you expect?
I understand the bit about getting the kids to sleep but maybe a cursory complaint by the other adult at the time with a full follow up rant in the morning may have been better (hindsight's great innit?)
as for the gesture of goodwill, tell them you will not return and you expect a full refund in the form of a cheque or straight back into your account if you payed by card
having said all this, Chessington?
they're all inbreds down there, what did you expect?
fire never sleeps