04-09-12, 12:54 AM
Sorry to hear Yamaha are being awkward about this.
I seem to recall they were very slow to acknowledge the old sprocket problem with the FZS600, but eventually recognised their reputation would be better served by doing the decent thing. Of course, in that case there was a flood of complaints... if this is a one-off they will probably tough it out assuming it's better to lose a customer than give you a replacement.
Might still be worth a solicitor's letter to them though.
I seem to recall they were very slow to acknowledge the old sprocket problem with the FZS600, but eventually recognised their reputation would be better served by doing the decent thing. Of course, in that case there was a flood of complaints... if this is a one-off they will probably tough it out assuming it's better to lose a customer than give you a replacement.
Might still be worth a solicitor's letter to them though.