25-06-12, 09:17 PM
If they won't tell you, you can issue them with an SAR (statuary access request?) which means they need to send copies of every bit of data they hold on you. Costs £10 but worth it if you can get it back. I did mine last year and got back over £1800 - I only claimed £1700 ish but they added interest on for me without asking :lol