16-11-11, 11:19 AM
Natwest cheque £73 worth of diesel and ¾ of an hour wasted !
This is a short story told long !
A few years ago I paid a cheque from MY business Natwest account to my personal account same branch, I asked when it would clear and was told at the end of business that day.
That evening I went to the Isle of Wight to visit my mother, about 8 pm I stopped to fill up with fuel well after the bank had closed.
My debt card was refused on the grounds of insufficient funds! Luckily my girlfriend was with me so she was able to pay!
It transpired end of business to the Natwest was 3am the following morning! Wow who knew!
Very angry!!!!!!!!!!!!
Well the f*K%RS have caught me again!
Monday I paid a cheque for £1,500, again from MY business account MY personal account.
On Tuesday I had a DD coming out of the account, a payment for the car £350
I knew there was£203 in the account as I checked when paying the cheque in.
Last night over twenty four hours later and passing there end of business day (3 am)
I got diesel £73 and my card was refused for insufficient funds!
For the mathematical among you 203 + 1,500 - 350 = £1,353 so where the F%^k was it?
I had horror scene rushing through my brain of card cloning allsorts. But after being cut of twice,
I finally got through to a lady who informed me that there were insufficient funds in the account as I was overdrawn by £150!!!!!
Turns out the Natwest have change there cheque process which now takes 5 days even for same bank transfers!
Wow again Who knew they made such a small change without telling anyone!
I have raised an official complaint and the outcome will see whether the natwest keep my personal and business accounts !
This is a short story told long !
A few years ago I paid a cheque from MY business Natwest account to my personal account same branch, I asked when it would clear and was told at the end of business that day.
That evening I went to the Isle of Wight to visit my mother, about 8 pm I stopped to fill up with fuel well after the bank had closed.
My debt card was refused on the grounds of insufficient funds! Luckily my girlfriend was with me so she was able to pay!
It transpired end of business to the Natwest was 3am the following morning! Wow who knew!
Very angry!!!!!!!!!!!!
Well the f*K%RS have caught me again!
Monday I paid a cheque for £1,500, again from MY business account MY personal account.
On Tuesday I had a DD coming out of the account, a payment for the car £350
I knew there was£203 in the account as I checked when paying the cheque in.
Last night over twenty four hours later and passing there end of business day (3 am)
I got diesel £73 and my card was refused for insufficient funds!
For the mathematical among you 203 + 1,500 - 350 = £1,353 so where the F%^k was it?
I had horror scene rushing through my brain of card cloning allsorts. But after being cut of twice,
I finally got through to a lady who informed me that there were insufficient funds in the account as I was overdrawn by £150!!!!!
Turns out the Natwest have change there cheque process which now takes 5 days even for same bank transfers!
Wow again Who knew they made such a small change without telling anyone!
I have raised an official complaint and the outcome will see whether the natwest keep my personal and business accounts !