12-10-11, 06:12 PM
(This post was last modified: 12-10-11, 06:12 PM by Falcon 269.)
The following is the full text of the e-mail I got back from Zero Limits this evening:
Hi Mike
Yes, the present orders have been a nightmare!! Parcel Farce have lost 4 boxes of our parts , nearly £3000 worth of parts and although we will get the money back via insurance its the loss of customers parts that is the issue. We have been lucky as most people have understood the issue and are happy to wait. The replacements have been pushed to the front of the queue so hopefully the orders will be completed next week. We supply not only the public but trade as well , both cars and bikes in the region of 1000 parts per month so to re allocate resources has been a task.
I fully understand the need to check quality of the goods before you commit, I would do the same in your position. Deposit would be 25% on the order and the remainder once we are ready to deliver. I am sure we can work this out to the forums benefit. We like to work with forums as you tend to be passionate about your machines and the technical knowledge you have is priceless. If there are other parts your forum would like to suggests we would be interested in producing these to.Any problems please just give us a shout.
Based on this - and subject to confirmation of quality by those who have orders awaiting delivery - I'm inclined to press ahead with this idea. So, if you're genuinely interested please drop me an e-mail (mikegreatorexAThotmail.com) with your requirements and I'll put your name on the provisional order list. [img alt=smiley: smile]http://static.yuku.com/domainskins/bypass/img/smileys/smile.gif[/img]
Mike
Hi Mike
Yes, the present orders have been a nightmare!! Parcel Farce have lost 4 boxes of our parts , nearly £3000 worth of parts and although we will get the money back via insurance its the loss of customers parts that is the issue. We have been lucky as most people have understood the issue and are happy to wait. The replacements have been pushed to the front of the queue so hopefully the orders will be completed next week. We supply not only the public but trade as well , both cars and bikes in the region of 1000 parts per month so to re allocate resources has been a task.
I fully understand the need to check quality of the goods before you commit, I would do the same in your position. Deposit would be 25% on the order and the remainder once we are ready to deliver. I am sure we can work this out to the forums benefit. We like to work with forums as you tend to be passionate about your machines and the technical knowledge you have is priceless. If there are other parts your forum would like to suggests we would be interested in producing these to.Any problems please just give us a shout.
Based on this - and subject to confirmation of quality by those who have orders awaiting delivery - I'm inclined to press ahead with this idea. So, if you're genuinely interested please drop me an e-mail (mikegreatorexAThotmail.com) with your requirements and I'll put your name on the provisional order list. [img alt=smiley: smile]http://static.yuku.com/domainskins/bypass/img/smileys/smile.gif[/img]
Mike