I'm Back - not that you lot care!

[Skippernick]

I'm not an extreme poster but you may of noticed i had gone quiet for a while.
Well the reason was because of moving AND the complete and utter uselessness that is Virgin Media's moving team.
It all started ok, i phoned the team to tell them i was moving "no problem sir would you like to keep your land line number"
"Yes please"
"ok i'll arrange everything and even call BT about the line rental" Sorted says i.
Well no.
I won't bore you with the in and outs, but 8 different individuels, 3 unanswered phone message left on there system, an incalculable amount of broken promises and lies, several hours spent calling them, 2 different dates for connection, one official complaint (which turned out not be true just notes on the system one of the lies), lots of we will email you the details hello i don't have internet that what i'm trying to connect, a new number despite me requesting the old one in the first place,  one soon to be written complaint letter to the CEO and Chairman and OFCOM, later i am now back on line. :'(
Virgin are good unless you want to move.
SO hello, whats been going on?


Love Nick

[richfzs]

Who are ya?

Welcome back. Since you've been gone, exactly nothing of import has happened  :lol

[manuel32]

who are you?


well, glad your back tho! :lol

[D4Delta]

Welcome back at last. I moved a few months ago - been with talktalk for a few years now & they couldn't have handled things better.

[GringoRojo]

never heard of you.







welcome back

[Robbie8666]

Welcome back at last. I moved a few months ago - been with talktalk for a few years now & they couldn't have handled things better.

O M G!!! that has got to be the first time ever I have heard anyone say anything good about Talktalk (the phone company not the 80's band!!)

what area do you live in Old Dave B ?

[D4Delta]

I live near near Fareham, Hampshire. A lot of our new neighbours are on talktalk as well.  Apparently they have just had new equipment in the local exchange which has resulted in excellent speeds (internet - not bike! ).


In the past I have had several occasions to phone up their help line and have very good service there too.
(I'm not getting paid to say this!!!!)