Nope despite asking for it before going down there. And its gets better the sales guy even came out with the immortal line 'try changing up to 2nd at higher rpm' to which I replied "Are you serious?, so the takeaway here is you guys don't know whats wrong the bike?" And this is after he said he had seen this issue before and was able to make it happen on demand.
The shop in question was West London Yamaha, spoke to one of their techs yesterday and was told sales guy doesn't know wtf he is talking about. Lesson here, always talk direct to a senior tech. More fool me for stupidly thinking I was going to get treated with some modicum of respect from a so called premier Yamaha stealer. Pointed out their idiotic advice to Yamaha UK, will see what comes of it.