try taking her on a safari holiday and letting lions or hyenas eat her; or perhaps tsaking her hair dryer in for her when she is in the bath and accidentally dopping it into the bath (having plugged it in). As to residual values, the service exchange costs can be horrendous, mine last one ran into 6 figures and left me with sweet F.A. But the joy of the newer, lower milage, better-looking replacement dulls that pain; bit like bikes, really...............