Can someone test this please?

[Farjo]

Would you please log out then pretend you've forgotten your password and get it to send you an email with a new one. (You can ignore the email and sign in again with the existing password).

I've tried with Farjo and Dan Lewis and both send me an email. Can anyone find what the problem is?

Thank you.

[Tori]

I can do this for you x

[Tori]

I got an email straight away saying I could create a new password. Does this help?

[Farjo]

Yes it does, I'm relieved that the site does work the way it should. Thank you very much for doing that so quickly

[Tori]

No problem Nice job you're doing, glad I could help

[Farjo]

Thanks 

[The Rocketeer]

Works here too 

[Farjo]

Thank you. I'm waiting to hear back from the man to see where things are going wrong for him.

[gtpete]

I genuinely forgot my password again, went through the process, and it worked fabby, email came through straight away nthat.


 

[Farjo]

Thanks Pete. If you are near Devilsyam and a computer would you please see if you can go through this process with him?

[Flymo Fo]

Worked fine for me - once I remembered which email account I used to register onto the "Dark Side"! 


That could be the problem maybe - have they changed email addresses?

[Farjo]

Apparently not - I can see each user's email address and I Yuku-PM'd it to make sure it is an actual address (and I've seen on his website that it is correct). Also, when you enter an email address the system checks that someone has that address and returns an error if not - this is apparently what was happening at first.

I am unsure if he is getting past this stage i.e. has he got to the right page to send a password?
I've also typed his username into the 'Authentication reminder' box but he hasn't said if he got the email.

BUT at least he registered in the first place - there are many still to do this and I'm sure they're going to be even more resistant

[Farjo]

  ps thanks for trying it out and for the suggestion