Update update....
Went out on bike to clear my head today and that certainly worked.
About 10am got a call from bank and they left me a voicemail to call them back and speak to the manager.
I duly done so, pen and paper at the ready.....
Conversation goes a bit like this...
Hello, it's Donna the bank manager, I can only apologise for the inconvenience this may of caused your dad and yourself, I called your dad this morning and explained what we've done but as was agreed, we're calling you to advise of the situation.
I've sorted this problem out, I transfered the bond into a savings account then transfered all of that into your dad's current account.
There is £14 in interest that occurred due to the amount of money in the new savings account, that is transferred too, also as a good will gesture will we have added £25. I hope this is helpful and again can only apologise for the way this was handled, but our staff are trained to assess on a 'state the customer comes into the bank on the day' not as what they were before or after. (or something along those lines, sorry, but can't remember all the exact details)
To say I was gobsmacked was an understatement, so all in all, I don't need to do anymore on the matter, absolute brilliant, I feel really great it's dealt within a short space of time.
I won't thank you all individualy, but all your comments and suggestions were taken on board and would of used some or all of them to fight this. And thanks to the personal messages I got too, it really makes a difference
I really appreciate all your support in this matter and if posting this thread makes one of you guys aware of what might happen to someone you know, well, it was certainly worth posting.
Again, big thanks and one of the many reasons this is not just a forum, it's a foccin community, our foccin community, let's keep it the best