Computer related - Printable Version

Computer related - Printable Version

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Computer related - Kosmic Kartman - 28-07-15

To the Focer font of knowledge.

I'm in the process of putting a website together. All has been okay until this morning.

The problem is only on one desktop computer.

The site has some drop down menus when you hover over tabs with the mouse. The drop down menus work OK on two other PC laptops, a Mac, tablet and several smart phones. Of the ones that work I've tried different browser and all is working fine.

The problem is just on one PC that was working OK until this morning.

I've deleted browsing history, cookies, caches, and all the other tick box stuff you can delete, swapped mice, tried different browsers (Internet explorer and Firefox). Re-installed browsers but still can't get the drop downs to work.

The drop downs work on other sites and on the website editor/builder I'm using so I don't think it's web related as such plus I can work on the site from other PC's etc, publish the site and get it to work on other computers. Just can't seem to get it to work on this PC since this morning.

This is the site www.trackart.co.uk

The drop downs are on the tabs Canvas Prints, Photo Prints, and Original Art For Sale.

Any techs got any suggetions. Or let me know if they are not working on your browser.

Cheers KK :'(

Re: Computer related - mickvp - 28-07-15

try holding CTRL and pressing F5 for a cache refresh. might not fix it but it takes a second to try and is usually the first port of call for fixing any of these gremlins.

Works fine for me on Firefox BTW.

Re: Computer related - darrsi - 28-07-15

Upgrade it to Windows 10 tomorrow. :thumbup

All works okay on mine.

Re: Computer related - Kosmic Kartman - 28-07-15

Tried that Mickvp with no joy.

Before upgrading to 10 I'll need to check that all my software will work with it... but at the end of the day I don't think that's the solution I'm looking for. Cheers.

Re: Computer related - Frosties - 29-07-15

Works fine for me. Bit disappointed with the "Scrolling Nude" pic and the lack of prices "if you have to ask the price sir............." :lol

Good luck fella.

Re: Computer related - Kosmic Kartman - 29-07-15

(29-07-15, 07:56 AM)Frosties link Wrote: Works fine for me. Bit disappointed with the "Scrolling Nude" pic and the lack of prices "if you have to ask the price sir............." :lol

Good luck fella.

As it says "Under Construction" Wink

Re: Computer related - Dead Eye - 29-07-15

Looks like the drop down is controlled by JavaScript so I would take a guess and say that some security settings somewhere are stopping it from running (this is typically an issue in IE more than Firefox / Chrome though)

What Operating System are you using on the PC that doesn't work?

Re: Computer related - locksmith - 29-07-15

Works fine for me Win7 IE.

What website software are you using, I think yours looks really good :thumbup

Ah just scrolled down and seen the banner at the bottom!

Re: Computer related - Val - 29-07-15

You have some "clever" browser security software installed there that has disabled JavaScript for "security" reasons.

Like IObit secirity malware apps or similar.

You can test that if you put this code on your html page:

[pre]<noscript> <META HTTP-EQUIV="Refresh" CONTENT="0;URL=ShowErrorPage.html"> </noscript>[/pre]Error page will tell your customer something: "You foccer enable the JavaScript will you??"

You can test your site for browser compatability here: https://www.browserstack.com/

Re: Computer related - clayt74 - 29-07-15

Are you using a wireless mouse?? I know it sounds daft but I had similar issues when my mouse power was low....... The mouse still appeared to work fine apart from drop downs, a new battery in the mouse fixed it!! (please don'task why cos I have no foccing idea)

Re: Computer related - Kosmic Kartman - 29-07-15

The drop downs have now stopped working on all my devices running Windows 8.1. form this morning. Still working on the laptop running Vista and Mac running OSX 10.

On the devices that are not working the browsers are IE and Firefox.

On the devices that do work the browsers are IE, Firefox, Safari, and what ever browser is on iPhone and Windows 8 smart phone.

I'll have a look later at the browser check site, but don't know when as I have a busy three weeks ahead, away and back on business several times then a trip to Paris. I need to leave this now and go pack a few bags for swift turnaround between trips. So will be ducking in and out of here.

In the meantime I'll send weebly a message and let them know to see if they can resolve it.

Cheers KK

Re: Computer related - Kosmic Kartman - 29-07-15

(29-07-15, 12:15 PM)clayt74 link Wrote: Are you using a wireless mouse?? I know it sounds daft but I had similar issues when my mouse power was low....... The mouse still appeared to work fine apart from drop downs, a new battery in the mouse fixed it!! (please don'task why cos I have no foccing idea)

Not wireless mouse. Swapped mice to see if that was the problem. On the Mac it's working okay with mouse and Wacom tablet and PC running Vista works with OK with hard wired mouse and wireless mouse.

Re: Computer related - Dead Eye - 29-07-15

Val's solution is a good test to see if JavaScript is enabled

I would suggest doing something a little bit easier though;

Code:
<noscript>JavaScript is off</noscript>

Full Page:

Code:
<!DOCTYPE html>

<html>

   <body onload="document.write('JavaScript is on');">

      <noscript>JavaScript is off</noscript>

   </body>

</html>

Re: Computer related - darrsi - 29-07-15

(29-07-15, 12:38 PM)Dead Eye link Wrote: Val's solution is a good test to see if JavaScript is enabled

I would suggest doing something a little bit easier though;

Code:
<noscript>JavaScript is off</noscript>

Full Page:

Code:
<!DOCTYPE html> <html> <body onload="document.write('JavaScript is on');"> <noscript>JavaScript is off</noscript> </body> </html>

There's that language again that I just don't understand. Sad

Re: Computer related - Dead Eye - 29-07-15

I speak probably up to a dozen languages... but generally only a computer understands me :'(

Re: Computer related - imax - 29-07-15

Still working for me on Win 10/Firefox and Edge

Re: Computer related - Kosmic Kartman - 29-07-15

(29-07-15, 01:11 PM)darrsi link Wrote: [quote author=Dead Eye link=topic=17792.msg205391#msg205391 date=1438169883]
Val's solution is a good test to see if JavaScript is enabled

I would suggest doing something a little bit easier though;

Code:
<noscript>JavaScript is off</noscript>

Full Page:

Code:
<!DOCTYPE html> <html> <body onload="document.write('JavaScript is on');"> <noscript>JavaScript is off</noscript> </body> </html>

There's that language again that I just don't understand. Sad

[/quote]

Klingon or Clangers?

And this code. Where do I type this code in? In layman's beer drinking speak please. Step by step if possible.

The last website I built was using Dreamweaver or something like that. It was over 25 years ago and that didn't work either.

Re: Computer related - Dead Eye - 30-07-15

It should be a simple case of;

1. Creating a new file (temp.html for example)
2. Pasting the above contents in to the file (the full page version is probably best)
3. Upload the file to your website's public folder (usually public_html or www)
4. Visit the file in your browser; e.g. http://www.trackart.co.uk/temp.html

Re: Computer related - sadlonelygit - 30-07-15

firefox and chrome ok on vista

Re: Computer related - Val - 30-07-15

(30-07-15, 09:10 AM)Dead Eye link Wrote: It should be a simple case of;

1. Creating a new file (temp.html for example)
2. Pasting the above contents in to the file (the full page version is probably best)
3. Upload the file to your website's public folder (usually public_html or www)
4. Visit the file in your browser; e.g. http://www.trackart.co.uk/temp.html

You can test it on the computer that you have a problem without steps 3 and 4. Because Javascript is client side language you do not need a server.

Open Notepad. Copy/Paste this HTML code:

<!DOCTYPE html>
<html>
<body onload="document.write('JavaScript is on');">
<noscript>JavaScript is off sorry mate</noscript>
</body>
</html>

Click Save As, name it say testJS.html, by default Notepad will try to save it as txt text file, we need html page so make sure you change the selection in the Save As window in the dropdown on the right side from "*.txt" to "All". Click OK and save it somewhere on this PC.

Open the browser where your site is not working and go to File->Open find the saved file and open it.

If the Javascript is enabled you will see:

JavaScript is on

If not you will see:

JavaScript is off sorry mate

If that is the case go in browser security settings and enable it but remove the malware crap first.

EDIT: I have tested your site with Javascript disabled in my Firefox browser and can confirm the tabs menus are not working when the JS is disabled.

As a side effect I found very easy way for you to do the JS enabled test.

Just browse this: https://www.facebook.com

Apparently Facebook cannot work without Javascript and if it is disabled on your browser you will see facebook error page.

Means FB will test JS for you :-)

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