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General => General => Topic started by: ChristoT on 15 June 2013, 01:40:17 pm

Title: Tapatalk acting up?
Post by: ChristoT on 15 June 2013, 01:40:17 pm

I got back from Turkey last week, and ever since, Tapatalk 2 isn't working properly. I get the notifications OK, but when I try and access the thread, the screen stays white, and a black pop up appears, saying:
"Failed to connect to the forum, please check with the forum administrator if the problem persists"

The forum is working OK on Chrome (also on my phone).

The three questions I have are:
1) Am I the only one experiencing this? (I suspect it's my phone, to be honest)
2) Why is it doing this, was there an update or something I missed? (it's up to date, according to Google Play)
3) What do I do about it?

Thanks in advance!!

Title: Re: Tapatalk acting up?
Post by: Ian-man on 15 June 2013, 02:32:30 pm

My tapatalk 2 is working ok. There is also tapatalk 4beta you could try.

Title: Re: Tapatalk acting up?
Post by: Andy FZS on 15 June 2013, 05:50:14 pm

I using tap talk what are the differences?  Sorry if I'm hijacking the post.
Andy

Title: Re: Tapatalk acting up?
Post by: trudd on 15 June 2013, 06:17:12 pm

It's not working on my galaxy s3 for this forum either but is working on the old iPhone

Title: Re: Tapatalk acting up?
Post by: Ian-man on 15 June 2013, 08:23:00 pm

Quote from: Andy FZS on 15 June 2013, 05:50:14 pm

I using tap talk what are the differences?  Sorry if I'm hijacking the post.
Andy

It displays  and works slightly differently. Give it a try, it runs independently of tapatalk 2 so you can try one without deleting the other.

Title: Re: Tapatalk acting up?
Post by: stevierst on 15 June 2013, 08:28:52 pm

Tapatalk 4 beta keeps locking up, by tt2 is rocking on as usual for me.

Title: Re: Tapatalk acting up?
Post by: Ian-man on 15 June 2013, 08:41:39 pm

I can't log into one forum on tt4b as the username won't allow spaces.

Title: Re: Tapatalk acting up?
Post by: Andy FZS on 15 June 2013, 08:42:39 pm

Just loaded tapatalk 4 to try using it now.

Title: Re: Tapatalk acting up?
Post by: Farjo on 16 June 2013, 01:19:24 am

What did they say on the tapatalk support forum?

Title: Re: Tapatalk acting up?
Post by: ChristoT on 16 June 2013, 02:58:55 am

Quote from: Farjo on 16 June 2013, 01:19:24 am

What did they say on the tapatalk support forum?

I haven't asked, as I didn't know there was one.

Title: Re: Tapatalk acting up?
Post by: Farjo on 17 June 2013, 02:57:53 am

They're good at no publicising it. Instead of "If you have a problem come to our support forum" it's "please check with the forum administrator if the problem persists".

Anyway I'll stop moaning and here's the address: https://support.tapatalk.com/