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General => General => Topic started by: JZS 600 on 23 October 2012, 12:17:58 pm

Title: Buyapowa heated gloves sale now live...
Post by: JZS 600 on 23 October 2012, 12:17:58 pm
Gone down from 160 to an expected 99..
 
I just missed out on Alpinestar Jet gloves.
Title: Re: Buyapowa heated gloves sale now live...
Post by: JZS 600 on 23 October 2012, 12:22:34 pm
OK, still at £114.99 but expected to go down to 99.
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 23 October 2012, 12:48:48 pm
I am buying one of these.

Link: http://www.buyapowa.com/deal/1577 (http://www.buyapowa.com/deal/1577)

And here's my "referral link", if you want to use that instead : http://www.buyapowa.com/ref/NDKmuL (http://www.buyapowa.com/ref/NDKmuL)  ;)
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 23 October 2012, 01:27:36 pm
I'm in   :thumbup
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 26 October 2012, 07:55:42 pm
Just got an email to say it's hit £99.99  :thumbup   Only 7 left so if you want some, better get in while you can.


-Edit-
Too slow, it's closed  :fish
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 30 October 2012, 04:04:47 pm
Last few sold out in hours - probably the cold norther breeze! :D

Have you had any updates from buyapowa since Lawrence? I haven't seen any mails from them since, and I can't wait to get my paws inside these as it's been proper cold since Friday.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 31 October 2012, 01:42:27 pm
Nothing since it finished... like you I can't wait to get them, my fingers almost dropped off this morning  :eek
Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 31 October 2012, 04:11:37 pm
Ditto. Not heard a thing... :(
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 31 October 2012, 04:16:16 pm
I found out that they have charged £120 to my credit card - probably because I joined really early when the price was fairly high + postage.

Fingers crossed refund the savings, and more importantly deliver the darn mittens...!!
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 01 November 2012, 09:52:38 am
I've been charged £107.49 which is correct.  I joined when they were well above that, think I was in the first five.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 02 November 2012, 10:48:04 am
Just had a shipping confirmation email.  Only took a week  :crazy   For £7.50 it'd better be next day delivery.
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 02 November 2012, 11:45:14 am
It's good to know that something is happening - no mail or notification here yet. Keeping my frozen fingers tightly crossed...!!  :\
Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 02 November 2012, 03:23:55 pm
Yep, had my confirmation email. No indication of expected delivery date mind. Be nice if they turned up today/tomorrow, ready for Monday morning.
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 02 November 2012, 04:04:40 pm
I got a mail saying their supplier is out of L and 3XL sizes, and hence I should expect them by end of next week!  :'(


I have emailed back asking if I could get an XL instead - can not not not stand the cold any more (well, I can, but I just want my toys right this moment - it's a congenital trait - don't judge me buyapowa  :evil )
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 02 November 2012, 06:41:45 pm
Got mine today  :thumbup   Off out to fit them now  :D
 
Mine are medium and are a spot on fit... I've had medium Oxford Bone Dry in medium before and they're pretty much the same size.
 
On one of the attached tags it says they should be treated with a waterproofing agent before being worn in the wet so save them becoming waterlogged... anyone got any suggestions of what to use?
Title: Re: Buyapowa heated gloves sale now live...
Post by: JZS 600 on 02 November 2012, 06:53:26 pm
Well, I use Nikwax Glove Proof and it does the job...
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 02 November 2012, 07:39:16 pm
Wow Lawrence, they shipped it this morning and you got it already? Did they send someone in a car with sirens to deliver it straight to you? Fair play to buyapowa and/or their courier service.

They have accepted my size change request and I m getting an XL coming my way soon. I hope it's not too loose...!
Title: Re: Buyapowa heated gloves sale now live...
Post by: JZS 600 on 02 November 2012, 07:54:39 pm
Bigger is better,,,,,,,
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 02 November 2012, 09:45:17 pm
I assume they were sent yesterday.  Came by DPD.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 05 November 2012, 01:50:57 pm
Mine turned up Saturday too. Used Nikwax to waterproof them. Goes easy on the palms though, found it made them a bit slippy on the grips...

How are you all routing the cables? Threaded mine in jacket between zip in liner and outside, but still finding it a spot awkward, unless the box comes out the bottom, dead centre of my back... It's definitely fiddly getting the gloves on and plugging them in, but they were lovely and toasty on ride in this morning and that was only on orange.

Also, what's with the funny pocket under the knuckle protectors?!
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 05 November 2012, 02:02:28 pm
..still waiting for mine! :*( Not surprised because I am routing it thru a delivery service via Newry as BuyaPowa won't deliver to the Republic of Ireland. Ah well...!

Arfa, wouldn't it be easier to route it to the front, plugging unplugging near the crotch / left-thigh area?
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 05 November 2012, 02:03:03 pm
Don't know about the pocket, my old Oxfords had that too.  At the moment mine is just threaded in, need to find some way of securing it.  I run the cable out the front, to the right of the zip.  As you say it's a bit of a pain in the arse plugging in but definitely worth it  :thumbup
Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 05 November 2012, 03:48:18 pm
[size=78%]Arfa, wouldn't it be easier to route it to the front, plugging unplugging near the crotch / left-thigh area?[/size]


To route the cable across my front would be a pain when taking jacket off - unzip, then pull cable out of way/over head. I'd be threading the cable down my right arm everytime I put the jacket on. :(


I was thinking by routing around my back, I can leave the cabling in place in my jacket, thus just stick arms in, zip up, plugs gloves in, then plug control box in. However, going round back, the cable from my right hand to control box near left thigh is only just long enough. The weight of the control box often tugs the right hand cable up my sleeve (when glove not plugged in) and the control box falls to the middle of my back. I guess if I tack it all in (safety pins etc) it should be fine.
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 05 November 2012, 04:04:54 pm
To route the cable across my front would be a pain when taking jacket off - unzip, then pull cable out of way/over head. I'd be threading the cable down my right arm everytime I put the jacket on. :(



I am not sure if I follow - I will get mine tomorrow hopefully, so may be I will know it when I see it. I was thinking routing the cable between the thermal lining and the jacket like you did, and say if the wires from both arms come up and meet near your neck / center of the shoulders etc, I was hoping the a single cable from there could get routed, say over the shoulder, down the front and right down to the bottom of the front zipper (all of this between the winter lining and jacket, not touching the skin), and the junior controller and the male plug can stick a few centimeters from the bottom of the front of the jacket. This was my plan - but I could be way off - hopefully I will know tomorrow...!


PS: I think I saw a Gerbings review somewhere, but that might have been in conjunction with the heated vest, and in that case the setup was like I am (poorly) explaining above - I think.
Title: Re: Buyapowa heated gloves sale now live...
Post by: karlo on 05 November 2012, 05:56:25 pm
Pocket is likely to be for a battery pack.
Title: Re: Buyapowa heated gloves sale now live...
Post by: karlo on 05 November 2012, 05:58:20 pm
"These 12V gloves utilize Gerbing's Hybrid Heating System™. This system allows you the option of powering from your vehicle's 12V electrical system, or from Gerbing's 12 volt lithium-ion battery pack (not included, available separately from Gerbing Heated Clothing Ltd (http://gerbing.eu/uk/products/12v-batteries))."
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 05 November 2012, 07:40:23 pm
If you want the battery pack on the left make sure you have the longer wire going to the right sleeve.
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 06 November 2012, 10:11:14 am
Got the gloves, finally! :D Wouldn't get around to fitting it until later tonight though.

Quick question. I don't see a receipt or invoice or proof of purchase anything of that sort in the pack. Any idea how we are supposed to claim warranty etc, if we had to? Is this norm with Parcel motel, or would they or their supplier (Wild And Wicked Ltd?) provide this by email etc?
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 10 January 2013, 11:23:04 am
My controller is dead  :rolleyes   Got to do a bit of testing but I'm pretty sure it's the wiring going into the controller that's at fault.  If so I'll be contacting Gerbing about a replacement since they're only 2 months old.
 
-Edit-
When I say dead, it's not completely buggered.  They do warm up but not fully and half way to work today the left one went off  :'(
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 10 January 2013, 12:37:06 pm
Crap! That's not good after paying top quid. I have been using mine daily for last two months too and it's okay so far. Keep us posted how it goes with contacting Gerbings - I am not sure how it would work because I didn't get a 'proof of purchase' or anything from buyapowa.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Grahamm on 10 January 2013, 05:06:41 pm
I am not sure how it would work because I didn't get a 'proof of purchase' or anything from buyapowa.

How did you pay them? If it was credit or debit card or PayPal etc that will give proof of purchase.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Grahamm on 10 January 2013, 05:11:03 pm
My controller is dead  :rolleyes   Got to do a bit of testing but I'm pretty sure it's the wiring going into the controller that's at fault.  If so I'll be contacting Gerbing about a replacement since they're only 2 months old.

Before you contact Gerbing you should get in touch with Buyapower because that's who your contract is with under the Sale of Goods Act.

You can point out that the goods are not of satisfactory quality and also as they have failed within 6 months of purchase it's down to them under the Sale and Supply of Goods to Consumers Regulations 2002 to prove that the fault was not present at time of purchase (which they can't unless they can prove you've mis-used the controller) so you can choose repair, replacement or refund at your option :)
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 11 January 2013, 12:38:44 am
Thanks for the advice.  I won't get a chance to check them out til the weekend so I'll contact them early next week.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 13 January 2013, 12:52:32 pm
Stuck a meter on the connectors on the ends of the controller and I'm getting ~12.5v on each with the bike idling.  Plugged the gloves into a 13.5v mains adapter and the right one is warm-ish (should be hot! on full power) and the left one is cold  :rolleyes   -1C tomorrow morning too  :'(
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 24 January 2013, 11:10:11 am
Posted Friday 18th, received a replacement set (same wiring but brand new gloves) Wednesday 23rd.  Bit better than the 4-6 weeks they quote on the returns form :D
Title: Re: Buyapowa heated gloves sale now live...
Post by: fireblake on 24 January 2013, 11:52:28 am
Hopefully sorted now mate. At least you'll get plenty of times to try them before putting them away?


Mickey
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 25 January 2013, 08:33:52 am
Working now, good thing too since it was freezing this morning  :eek
 
Strange that they both died at the same time but pleased with the service from Gerbings.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 25 January 2013, 10:39:31 am
Recently had some trouble with my controller too. One hand totally cut out. However it was a bit intermittent, as it started working again for half my ride home. Next day though, both hands stopped working... Reckon it was a loose connection, maybe even a short (hence stopping both working). Anyway, gone and brought a new controller, gloves working again now and have sent old one back. Just sods law, it plays up on the coldest day of the year...
I contacted Buyapowa and they put Gerbing themselves intouch with me. But yeah, their return form says 4-6 weeks turn around! Hence why I just brought a new controller - it'll be spring in 6 weeks!
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 25 January 2013, 11:52:13 am
You getting a refund on the controller?  Or getting it swapped out as a spare?  It has a 3 year warranty...
 
My controller was fine in the end, just both gloves died at the same time.  I got the old controller/wiring back with new gloves and they were fine this morning.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 25 January 2013, 02:14:20 pm
Going to get duff controller swapped. Then at least I've got two, in case one dies again. With weather like this, can't afford to be without the heated gloves at all. 3 year warranty is good.
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 22 February 2013, 01:28:21 am
My controller packed up today.  Fixed it myself, the insulation round one of the wires was split all the way round and a gap had opened up so it shorted out every time I moved  :look   For a pair of gloves that's normally £140+ they're not exactly reliable  :rolleyes
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 26 April 2013, 03:05:52 pm
Just updating my story here...


The right glove stopped working on the coldest day of the year...! Turned out to be the wire to the right glove had split right next to the male connector end... got it fixed up locally - quick solder job, and added some heat-shrink-sleeve to make that area stronger.


Now the left glove has stopped working. It just won't heat up. I tried plugging it into lead for the right glove, still no luck. I guess I will have to send these back.


How does one contact Buyapowa for this - how did you guys do the warranty returns? Thanks in advance!
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 26 April 2013, 03:09:37 pm
PS: I see I should write to help@buyapowa.com - will do so now. Thanks!
Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 26 April 2013, 04:36:33 pm
Had to send mine back a couple of times. They're usually pretty quick with turning things round, 2-3 days ish. Contact details:-

Tel: 0044 (0)1580 200212
Email: uk@gerbing.eu
Web: www.gerbing.eu (http://www.gerbing.eu)
Title: Re: Buyapowa heated gloves sale now live...
Post by: Lawrence on 26 April 2013, 08:16:19 pm
I've now replaced the connector on the fly lead on the bike, both plugs on the sleeve leads and re-done the wire where it goes into the controller.  Second pair of gloves have been good so far though.
Title: Re: Buyapowa heated gloves sale now live...
Post by: simonm on 27 April 2013, 02:16:24 am
I found out that they have charged £120 to my credit card - probably because I joined really early when the price was fairly high + postage.

Fingers crossed refund the savings, and more importantly deliver the darn mittens...!!

u should have been charged 107.49 unless there is some weird option you chose.  All co buyers pay the same final price according to the site.  It's not priced according to when you opt in, it's according to the final number of buyers.  Have you queried the price ?
Title: Re: Buyapowa heated gloves sale now live...
Post by: positron on 18 October 2013, 10:43:25 am
Apologies for resurrecting an old thread - I just got my gloves replaced (one of them failed back in March, but only got around to sending them back couple of weeks ago), and a few things I noticed.


1. Apparently the replacement gloves I got are 2013 versions - and imho, they are inferior. For instance, the original ones had that thick strong leather panel extending out from the fibre knuckle protector half way down the back of the glove - that whole thing is missing in this version. The knuckle protector is still there but feels loosely held in place, and the glove overall feels less rigid.


2. Sizing is different. Original version L was rather tight on me - it was very snug fit. And over a month or so it stretched and the fit turned absolutely perfect. The replaced is also L but feels much bigger / loose fitting straight away. Also the internal insulation seems to be moving inside the fingers, which I didn't think happened with the original.


Hmmm.. I am tad bit disappointed. Anyone notice these differences with their replacements or is it just 2013 stuff?




Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 18 October 2013, 11:08:45 am
Doesn't sound good. Just sent mine back too. Nasty hot spot on one knuckle preventing me lasting more than 5 mins on top two heating settings. And dodgy wiring connection (again) causing them to keep cutting out.

Will see what I get sent back...

Title: Re: Buyapowa heated gloves sale now live...
Post by: Punkstig on 18 October 2013, 11:20:05 am
I've only ever heard bad comments about heated gloves of any make, I'll stick to muffs and heated grips!
Title: Re: Buyapowa heated gloves sale now live...
Post by: Arfa on 18 October 2013, 11:35:42 am
They're wicked when they work, it's just getting a pair to continue working without issue...
Title: Re: Buyapowa heated gloves sale now live...
Post by: Grahamm on 18 October 2013, 02:44:58 pm
I've only ever heard bad comments about heated gloves of any make

Erm, in which case search in these forums on my name and Gerbing and you'll read quite a few good comments about their gloves :thumbup