old - Fazer Owners Club - old
General => General => Topic started by: Andy Clap on 12 March 2012, 01:47:32 pm
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£21 to change bikes (03 £3k CBR600RR -to- 02 £1700 FZS600). I thought it would be a lot worse as my terms and conditions state a £25 fee, then I thought they would take the p1ss on the premium. I guess I got a £4 refund, which took the fee down to £21.
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Not had too good a service from Swinton, we went with them last year, for car, bike and house.
They offered us some "goodies" Such as breakdown, yada, yada, yada... All good we thought....until.....
Got a phone call from me Sister that dad had died in Blackpool, jumped on the bike, got to Preston, going like stink and chain snapped. Was left there for 2 1/2 hours with all kinds of promises from Swinton that the breakdown was on the way. When I explained what was going on to the operator, she replied " You do realise there are other people who have broken down you know?" I pushed the 600 up the Hill at Tickled Trout, and coasted down the other side to the Petrol station, where they looked after the bike till I came back with the works van to shift it.
This year they tried to put the policies up by about £600 in total, the fat bloke who sings annoyingly got our business.....
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Yeah, we have car and bike insurance with them. It really annoys me that they're on the phone as soon as you have the policy trying to up-sell all sorts of add-ons.
Off topic, I use http://www.autoaidbreakdown.co.uk/ (http://www.autoaidbreakdown.co.uk/) for motor insurance. It's actually an insurance policy from which you reclaim garage breakdown/recovery fees. MoneySavingExpert top rated, pay out very quickly with no messing about, and I pay £38 for the sort of cover the AA wanted £144 for.