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General => General => Topic started by: Farjo on 19 August 2011, 09:00:48 pm

Title: Can someone test this please?
Post by: Farjo on 19 August 2011, 09:00:48 pm

Would you please log out then pretend you've forgotten your password and get it to send you an email with a new one. (You can ignore the email and sign in again with the existing password).

I've tried with Farjo and Dan Lewis and both send me an email. Can anyone find what the problem is?

Thank you.

Title: Re: Can someone test this please?
Post by: Tori on 19 August 2011, 09:05:46 pm

I can do this for you x

Title: Re: Can someone test this please?
Post by: Tori on 19 August 2011, 09:07:43 pm

I got an email straight away saying I could create a new password. Does this help?

Title: Re: Can someone test this please?
Post by: Farjo on 19 August 2011, 09:12:15 pm

Yes it does, I'm relieved that the site does work the way it should. Thank you very much for doing that so quickly :)

Title: Re: Can someone test this please?
Post by: Tori on 19 August 2011, 09:15:53 pm

No problem :) Nice job you're doing, glad I could help :)

Title: Re: Can someone test this please?
Post by: Farjo on 19 August 2011, 09:24:50 pm

Thanks  :)

Title: Re: Can someone test this please?
Post by: The Rocketeer on 19 August 2011, 11:30:40 pm

Works here too  :)

Title: Re: Can someone test this please?
Post by: Farjo on 20 August 2011, 11:47:47 am

Thank you. I'm waiting to hear back from the man to see where things are going wrong for him.

Title: Re: Can someone test this please?
Post by: gtpete on 27 August 2011, 08:56:18 am

I genuinely forgot my password again, went through the process, and it worked fabby, email came through straight away nthat.


 :)

Title: Re: Can someone test this please?
Post by: Farjo on 27 August 2011, 07:59:25 pm

Thanks Pete. If you are near Devilsyam and a computer would you please see if you can go through this process with him?

Title: Re: Can someone test this please?
Post by: Flymo Fo on 29 August 2011, 04:40:26 pm

Worked fine for me - once I remembered which email account I used to register onto the "Dark Side"! 


That could be the problem maybe - have they changed email addresses?

Title: Re: Can someone test this please?
Post by: Farjo on 29 August 2011, 05:22:15 pm

Apparently not - I can see each user's email address and I Yuku-PM'd it to make sure it is an actual address (and I've seen on his website that it is correct). Also, when you enter an email address the system checks that someone has that address and returns an error if not - this is apparently what was happening at first.

I am unsure if he is getting past this stage i.e. has he got to the right page to send a password?
I've also typed his username into the 'Authentication reminder' box but he hasn't said if he got the email.

BUT at least he registered in the first place - there are many still to do this and I'm sure they're going to be even more resistant :eek

Title: Re: Can someone test this please?
Post by: Farjo on 29 August 2011, 05:26:40 pm

 :oops ps thanks for trying it out and for the suggestion :)