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General => General => Topic started by: pete786.u on 17 February 2016, 07:19:41 pm

Title: Mobile phone woes
Post by: pete786.u on 17 February 2016, 07:19:41 pm

I`ve got a Motorolla Moto E (2nd generation) with 4G LTE with BT mobile. I`m having trouble getting the phone to stay connected when I make a call, it disconnects after about 30 seconds even with a full signal and full battery. Been through all the settings and cant find anything that may be causing the problem. Can anybody help please.

Title: Re: Mobile phone woes
Post by: NorthWestern on 17 February 2016, 07:33:28 pm

I have a different phone and network...... But. Since ee updated to use this call via WiFi when available thing I find that I too get disconnected during calls if I am connected to a WiFi network.  If I turn WiFi off its fine...  Something to try I guess

Title: Re: Mobile phone woes
Post by: BBROWN1664 on 17 February 2016, 07:55:45 pm

Some 4G phones have this problem when the coverage is flaky (don't go by the signal meter on the phone). The work around was to force them to use 2 or 3g and only turn on 4G when you need to use high speed data.

Title: Re: Mobile phone woes
Post by: Oldgit on 19 February 2016, 02:41:06 pm

I never had that trouble in 1965.

Title: Re: Mobile phone woes
Post by: pete786.u on 19 February 2016, 07:49:50 pm

Quote from: Oldgit on 19 February 2016, 02:41:06 pm

I never had that trouble in 1965.
 I wont be having it for much longer,the foccin thing is going in the bin.

Checked the BT website and the 4g signal in my area is shite, 3g isn`t a lot better :wall