You know how it is - no matter how user-friendly a place seems it's still a minefield for the average user. There's also tons of extra stuff for members to get their teeth into.
Could you help by writing clear instruction on how to set up their profile, post images, find your way around, etc etc etc?
As many people can chip in here - a little or a lot, it all adds up. Let me know if you're interested.
It's often the non-techie people who are best at this as they themselves have experienced the confusion of a new member
